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Customer Service Representative job in Phoenix at Professional Placement

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Customer Service Representative at Professional Placement

Customer Service Representative

Professional Placement Phoenix, AZ Full-Time
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A leading Insurance Firm is looking for outstanding individuals for their Customer Service Representative positions. Responsibilities include assisting customers with policy questions, providing policy information and quotes. This would provide excellent career growth potential with a well established insurance provider. 

• Handle up to 100 incoming calls a day from our customers 

• Obtain a satisfactory score on quality assurance reviews of 85% or above

• Use established processes and procedures to complete various underwriting tasks including endorsements, new business activation and cancellations

• Handle special projects as assigned

• Bilingual (Spanish & English) a huge plus!

• P&C License preferred but not required

Recommended Skills

  • Customer Service
  • Quality Management
  • Underwriting
  • English
  • Spanish
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