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Company Contact Info
10700 Montgomery Road
Montgomery, OH 45242
- Jessica Sibley
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Franchise Operations Manager - Business Coach
Pet Wants • Montgomery, OH
Posted 14 days ago
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Franchise On-Boarding Manager (Operations)
We are seeking a passionate franchise business operations expert to coach and motivate franchisees.
The Franchise Business Coach will provide direction and focus on key initiatives, high levels of engagement, drive unit growth, counsel franchisees on the operational process, business analysis, and revenue growth. Ensuring quality standards are met, including brand promotion and representation.
Duties Include, but not limited to:
• Establish strong working relationships with franchisees – work closely with franchisees on follow-up and business development
• Provide effective, on-going coaching, support and assistance with an emphasis on retention and increased revenue streams for franchisees
• Support in franchise training as well as targeted regional training on operational competencies (i.e., sales, marketing, operational policy and procedure)
• Perform operational and financial analysis and periodic performance reports
• Manage marketing and operations-oriented projects from inception to delivery
• Conduct field audits of franchise offices
• Identify and share best practices to improve business results and process improvement
• Support communication of company objectives to franchisees and gain feedback
• Competency in business analysis, procedures, operator instructions etc.
• Exceptional written, verbal skills with the ability to influence, coach, and motivate.
• Strong analytical, problem-solving and time management skills - motivated, self-starter with strong team orientation • Deliver solid customer service, meets the demands of multiple projects and deadlines
• Basic knowledge of Microsoft Office applications: Word, Excel, PowerPoint, Outlook
• Bachelor’s degree in Business, Marketing, Sales Management, or related field required - High degree of expertise in P&L analysis
• Franchising background with some global development experience preferred
• A positive mindset with a strong sense of purpose, motivation, and accomplishment
• Exceptional written, verbal and consultative communication skills with the ability to influence, coach and motivate and Presentation/ public-speaking skills
• Strong analytical, problem-solving and time management skills
We offer a competitive compensation package, including paid vacation, two options for health, dental and disability insurance options, the company paid life and a 401(k) plan with a company match.
Strategic Franchising is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws