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Senior IT Administrator job in Kennett Square at South Mill Champs

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Senior IT Administrator at South Mill Champs

Senior IT Administrator

South Mill Champs Kennett Square, PA Full Time
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The Senior Information Technology Administrator will oversee the development, implementation, and use of technology throughout South Mill Champs. Areas of responsibility include the full range of information systems and telecommunications activities, including determining user requirements, recommending practical solutions, and leading organization-wide efforts to improve the effective use of technology. This person supports IT and is responsible for ensuring the integrity and security of all technology systems that South Mill Champs customers and all end-users. This person is expected to learn emerging technologies and resolve any issues involved in integrating new technologies with existing systems.

The Senior IT Administrator is a key technical resource, providing advice, training and technical support for various projects. This position also works closely with the CIO and Peers in evaluating current systems and aligning business objectives with the strategy for technology


·      Provide expertise and support during systems upgrades, installations, conversions, and file maintenance.

·      Oversee systems development and enhancement and the integration of new systems with existing systems.

·      Develop the IT staff to meet the changing needs of users, offices, new projects and technologies; and varying staff strengths.

·      Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.

·      Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.

·      Supervise and provide end-user services, including help desk and technical support services.

·      Responsible for compliance with industry regulations

·      Responsible for monitoring and oversight of daily, monthly, and quarterly reports from IT vendor.

·      Develop and implement all IT policies and procedures, including those for security, disaster recovery, purchasing, and service provision.

·      Manage servers, security solutions, network hardware and equipment.

·      Manage telecommunications infrastructure and development plans, projects, policies and procedures.

·      Investigate, analyze, and resolve complex hardware problems on organizations computer systems; perform advanced hardware repairs, maintenance, technical assistance, and support on a range of PC computers and peripherals.

·      Provide troubleshooting support for escalated software and hardware problems. Coordinate

·      Install and maintain desktop computer hardware; including computers, monitors, printers, internal cards, and another computer equipment.

·      Respond to after-hours system problem calls. Travel to branch locations as needed.

·      Provide technical assistance, support, and troubleshooting in the resolution of system communications failures and conflicts.

·      Review, prioritize, and process problem reports; document the progress of projects.

·      Maintain systems compliance with South Mill Champs security policies and procedures.

·      Provide Strategic Planning information to Management.

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Data Analysis
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Provide Direction
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Systems Analysis
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