Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mzg4sq5z73r7z2yv35z

Customer Service Representative - Work From Home

Academy Sports + Outdoors Norman Seasonal/Temp
Apply on company site

Academy Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of the Academy culture for over 70 years. With over 22,000+ team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.

Academy Sports + Outdoors is hiring Full-Time, Work-At-Home Customer Service Associates!

Eligible candidates must reside in Texas, Oklahoma or Alabama.

This is a seasonal (temporary) position.
 

What you’ll do:

  • Answer incoming customer contacts (calls, chats, emails) in a professional manner
  • Respond to customer inquiries through multiple channels, as needed
  • Research and troubleshoot problems and provide resolutions by using available resources
  • Provide customers with product and service information

What we offer:

  • Fun, fast-paced work
  • Competitive hourly pay rate
  • Work-At-Home atmosphere!
  • High school diploma or equivalent required
  • 6+ months experience in a customer service related role required
  • Experience in an Omni Channel Contact Center environment preferred
  • Previous Work-At-Home experience preferred

Home Office Requirements:

  • Wired, broadband internet connection (Cable, DSL or Fiber) must be in place before starting
    • Wireless internet connections are not permitted
  • Standard x86 or x86 64-bit compatible desktop or laptop computer with camera feature
  • Two monitors required
  • Windows XP or later
  • Intel-based MAC running MAC OS X 10.6.8 or later
  • USB headset with a microphone – must be plugged into computer
  • Work atmosphere must be free from noise, including but not limited to; televisions, audio equipment, pets, children, etc.

Recommended skills

Troubleshooting (Problem Solving)
Microsoft Windows Xp
Headsets
Usb
Customer Service
Microphone Techniques

Location

About the company

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$47K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative - Work From Home
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 25479

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.