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Customer Engagement/Inside Sales

Hubbard Hall (Inman, SC) Inman Full-Time
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My client, Hubbard Hall (headquartered in Connecticut) is looking to hire a Customer Engagement/Inside Sales professional, reporting to the VP of Sales and Business Development, for their Inman, SC facility. This position is based in Inman, SC and the work hours are 8:00 a.m. – 5:00 p.m.

In this position, you will be responsible for maintaining and expanding existing client relationships and providing outbound activities to secure new business. Customer Engagement works collaboratively with inbound marketing strategies by nurturing and developing inbound leads. Daily requirements include outbound phone calls, conducting account reviews, and documenting efforts
in CRM,

The Customer Engagement/Inside Sales Specialist impacts the organization by:

Supporting, engaging and growing existing accounts.

Managing new sales opportunities through inbound lead follow-up.

Prospecting, cross-selling and upselling.

Understanding customer needs and requirements.

Closing sales and achieving quotas.

Responsible for investigating leads and creating customer profiles, analyzing data, and performing research.


Essential Functions
:

Maintain and grow accounts by contacting existing customers to conduct account reviews and communicate benefits of new product or service offerings.

Sources new opportunities through inbound lead follow-up and outbound warm calls and emails.

Understands customer needs and requirements. Being timely and responsive to customer needs.

Expected to make 45-60 phone calls per day.

Researches accounts, identifies key players and generates interest.

Closes sales and achieves quarterly sales goals.

Remains knowledgeable and up-to-date on changes and developments in the product line and customer base.

Keeps management informed of all activity, including timely preparation of reports and CRM updates.

If your background is a strong match for this position, please email your resume as a Word document (no PDFs or Google docs, please) from your laptop or desktop (not from a cellphone as documents do not always download properly from a cell phone) to: URL blocked - click to apply; 860-267-2690


Education, Experience and Skills:

Bachelor’s degree; 2+ years of customer service, sales or marketing experience preferred.

Academic or industry knowledge of chemistry while a definite plus is not mandatory

Technically savvy – computer proficient in: Word, Excel, PowerPoint, and Outlook.

Experience with a CRM system is a plus but not mandatory.


Personal Qualifications

Smart, high energy, dynamic, enthusiastic, engaging individual.

Excellent communication skills – verbal, writing and presenting.

Straightforward, direct and candid – but diplomatic.

Tremendous self-initiative and motivation to achieve – able to work with limited oversight and own your own work.

Operates with a high-sense of urgency.

Willing to accept responsibility.

Strong work ethic.

Resilient and results-oriented.

Able to stay calm, focused, prioritize and multi-task.

Pays close attention to detail and is highly organized.

Sensitive to time management and deadlines.

Extrovert – innately skilled in building meaningful relationships by interacting/ collaborating with others.

Integrity/trustworthy – easily establishes a sense of credibility with others.

Confident professional demeanor.

Cheerful – positive outlook.

Sense of humor.


If your background is a strong match for this position, please email your resume as a Word document (no PDFs or Google docs, please) from your laptop or desktop (not from a cellphone as documents do not always download properly from a cell phone) to:
karlahammond@sbcglobal.net; 860-267-2690

Skills required

Address Prospective Client
Create Sale Plan
Identifying New Prospects
Bid Strategies
Market Trend
Customer Service

Location

Salary Estimator

Based on Job Title, Location and Skills
$70K
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Career Path

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Customer Engagement/Inside Sales
Estimated Salary: $90K
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