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Customer Service Assistant / Entry Level
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WHO ARE WE?
Impact & Innovate is a newly established marketing firm operating in Austin but delivering services nationwide. Impact & Innovate works on delivering exceptional experiences via promotional marketing campaigns. We are committed to delivering unmatched results for every client we do business with. Our team plans and executes marketing strategies for our clients that consistently produce results that far exceed the goals we set. We are dedicated to keeping you and your business ahead of the game.
Looking for a Customer Service Assistant with customer service, CSR, or customer service implementation experience.
(We do provide full product and customer service training if applicants don't have experience but do want to explore having a career in customer service).
The Customer Service Assistant must be:
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Well presented and possessing excellent communication skills
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Punctual, reliable, and a team player to work alongside our customer service (CSR) teams
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Outgoing, energetic, and excited to work in the customer service industry
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Available for Full-time hours (no part-time available at present)
Customer Service Assistant Role:
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Engage with consumers in a professional and friendly manner in order to successfully market and sell our products.
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Create a fun atmosphere where consumers can ask questions, look at their options, and feel comfortable about their purchases.
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Be proficient in territory management
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Will be able to grow as we have a 100% promotion from within policy and have already grown by 150% in the past year.
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Receive full product and customer service training, and are a part of a supportive and enthusiastic environment where everyone is learning and growing at the same time.
Ideal applicants will have:
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Strong communication skills to work with consumers face to face
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A touch of customer-facing experience
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A desire to work with people, and an understanding of excellence in customer service
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A professional appearance and demeanor is important
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You'll need to be self-motivated
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Applicants must be over 18
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Top applicants will be asked to attend a trial day in order to meet the team and see in the role.
If this opening sounds like a good match for you, and you meet the requirements, we would love to hear from you.
Please apply today through the online application process.
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