Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Worcester, MA
  • Annelise Howarth

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Worcester, MA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative – Call Center Associate

The Panther Group • Worcester, MA

Posted 9 days ago

Job Snapshot

Full-Time
Experience - At least 2 year(s)
Degree - High School
Telecommunications
Customer Service, Admin - Clerical, Other
Relocation - No
0

Applicant

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Job Description

Customer Service Representatives, realize your full potential with The Panther Group! As a leading provider of temporary, temp-to-hire, and direct-hire staffing in the Boston area, we can open the door for your next career opportunity. Right now, we are seeking entry level Customer Service Representative for a contract hire opportunity with one of our clients. Count on The Panther Group to find you the right opportunity where you can learn, prosper, and grow in your accounting career. We are a trusted partner in your work and career life! Apply Today!



Customer Service Representative – Call Center Associate


Job Responsibilities

As a Customer Service Representative, you will assist current customers through inbound and/or outbound calls answering their questions and concerns about products and services. Your overall goal will be to retain customers and expand business by providing excellent service in a professional and consultative manner.

Your specific duties in this role will include:



  • Initiate and field client calls in a helpful and intelligent manner in order to maintain company professionalism standards.

  • Understand and learn multiple business segments and clientele.

  • Communicate in writing and verbally (in person and/or via phone) with supervisors, managers, co-workers, clients, and upon occasion, debtors.

  • Participate in various problem solving and decision making activities requiring skills such as listening, speaking, reading, writing, analyzing, basic math, independent thinking, organization, prioritizing, planning and delegating.

  • Operate various equipment and systems requiring manual and visual dexterity and hand/eye coordination (i.e. typing and keyboarding).

  • Take on other additional tasks as time allows.

  • Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.



Customer Service Representative – Call Center Associate

Job Requirements

We are looking for Customer Service Representatives who are motivated and professional, with a strong work history and a desire to grow professionally within an organization. You should also have strong analytic and problem-solving skills, with the ability to effectively multi-task and meet deadlines in a fast-paced environment. It is also important that you display excellent communication and interpersonal skills, and the ability to articulate and explain information clearly.

Additional qualifications for the role include:

  • Prefer two or more years of previous work experience, with a background in collections.
  • Ability to learn new software applications.
  • Ability to type 45 wpm with high level of accuracy is a must.
  • Basic math and written communication skills.
  • Strong interpersonal and verbal communication skills.
  • Bilingual/multilingual skills desirable.


Customer Service Representative – Call Center Associate

Relationships. Solutions. Success.
Apply now!
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at The Panther Group

View All Similar Jobs View All Similar Jobs