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Customer Service Representative - Answering Service

InStaff Oconomowoc Full-Time
$10,000.00/ year
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At Instaff, our success depends on you! That’s why we set you up to succeed from day one. From our commitment to finding you the right-fit job, to our training and benefits programs, Instaff gives you the tools you need to build the future you want! We know that our clients’ success, as well as our own, depends on treating our employees with respect and care. We call it “partnership with a purpose.” Join the Instaff team today!

 

Job Title:                       Customer Service Representative – Answering Service

Job Type:                      Temp to Hire

Order#:                          35885851

Location:                       Oconomowoc, WI 53066

Days/Hours:                  Mon-Fri – 2nd Shift

Pay Range:                   $10.00 per hr + commission

 

General Job Duties:

       Answer incoming lines for various companies utilizing the answering services

       Relay messages, provide information to the callers, as well as, the customer contacts

       Practice organization and prioritizing of tasks and deadlines

       Actively attend to, convey, and understand the comments and questions of others

       Effectively build relationships with customers and co-workers and maintain those relationships

       Provide knowledgeable answers to questions about product, pricing and availability

       Work with customers to resolve product returns, shipping inquiries and order status questions to their satisfaction

       Accurately document information in database using alpha/numeric data entry

       Troubleshoot and resolve customer questions, problems or issues

       Qualified candidates would type a minimum of 35 words per minute

       Spelling and grammar are a requirement.

       Great attitude, willing to learn new things, and being a team player

Job Requirements:

       Previous Customer Service - Inside Sales experience (minimum 1 year)

       Have an average knowledge of Excel spreadsheets, MSWord, Outlook and various internet applications with a strong attention to detail

       Have a strong work ethic with reliability and dependability

       Agree to and be able to pass a criminal background check and drug screen

       Enjoy working with others and taking direction when needed

       Maintain a friendly and customer service oriented approach to supervisors, co-workers and customers

       Some weekends required

 

 

Benefits:

       Weekly pay

       Direct Deposit or Pay Card (Mastercard)

       Longevity and holiday pay

       401K plan

       Medical, dental, vision, and life insurance available for employee and family

 

 

For details or to apply in person:

 

InStaff – Milwaukee

6767 W. Greenfield Ave., Ste. 101

West Allis, WI  53214

414-383-2200

 

To learn more about our services, visit www.instaff.com and search all of our open jobs https://instaffjobs.bgstaffing.com/

Resume submissions to our jobs with limited, incorrect or no contact information unfortunately cannot be considered.  Submitted resumes and applications remain in our database for consideration for other current and future openings.

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$10K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative - Answering Service
$10,000.00/ year
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: 35885851

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At InStaff we do more than just supply labor.

We recruit the best talent for your business.

We hire talented job seekers for positions that match their skills, experience and interests.

We motivate our people to perform by providing clear expectations and performance metrics.

We lead the pack. Developing solutions for our clients, helping candidates reach their goals all while providing unrivaled service — with a smile.

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