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Business Analysis Manager

The Computer Merchant, Ltd • Lansing, MI

Posted 2 months ago

Job Snapshot

Experience - 7 years
Healthcare - Health Services
Information Technology

Job Description


Business Analysis:

  • Functions as an individual contributor and works under minimal supervision to develop and modify documentation related to complex projects and information systems
  • Applies in-depth business analysis knowledge to review and analyze systems problems to identify solutions
  • Develops and reviews use cases, workflow diagrams, and gap analysis to create and modify requirements documents and design specifications
  • Analyzes user requirements and client business needs using standard procedures
  • Identifies and manages scope of changes based on client requirements
  • Ensures bi-directional traceability of requirements
  • Supports testing, user acceptance testing, and implementation of information systems
  • Tracks and reports status of work assignments
  • Prioritizes and schedules work assignments based on the project plan, handling multiple tasks across project phases
  • Creates and modifies straightforward Business Process Models
  • Facilitates solution development to existing business problems
  • Communicates issues and risks to manager or direct supervisor
  • Functions as a subject matter expert for multiple modules
  • Responsible for delivery of Detailed System Design Document (DSDD) for multiple modules


  • Balances multiple projects
  • Participates in requirements management and design session activities
  • Adheres to Client CMMI standards and process level improvements


  • Acts as a liaison between the client and the technology teams
  • Assists in supporting client presentations and demos (including navigating and facilitating the demo and presenting occasionally)
  • Possesses unwavering commitment to customer service and operational excellence
  • Keeps abreast of new technology and market developments (including federal regulations)

Talent Development:

  • Requests and gives both negative and positive feedback
  • Provides guidance to less experienced business analysts, serving as a mentor to provide technical and business analysis guidance
  • Assists junior Business Analysis staff in ensuring compliance with best practices and techniques
  • Conducts knowledge transfer for junior Business Analysis staff on and provides training on new techniques and processes

Client is focused on hiring and retaining the best and the brightest. For that, we offer employees a rewarding career path and benefits that exceed the industry norm. In addition to a solid compensation package, Client provides employees a range of benefit programs designed to support you and your family. Below are just a few of our programs.

  • Annual and Other Paid Leave
  • Medical/Dental Insurance
  • Flexible Spending Account (FSA) Plan
  • Disability Insurance (Short & Long Term)
  • Life Insurance
  • 401(k) Retirement Savings Plan
  • Employee Assistance Program
  • College Savings Plan
  • Tuition & Training Assistance
  • Paid Holidays
  • Employee Referral Program & More!

Equal Opportunity Employer Veterans/Disabled

Job Requirements


  • Bachelor's Degree or Master's Degree with 7-11 years of business analysis experience (Preferred Majors: Computer Science, Engineering, Business Administration, or a closely related field)
  • Experience with the systems development life cycle (SDLC)
  • Experience in healthcare industry
  • Provider Management and Enrollment System experience
  • Domain knowledge of Medicare, Medicaid, or healthcare verticals
  • Ability to elicit, document, analyze, and verify requirements
  • Ability to write clear and concise documentation
  • Highly organized with strong analytical skills and attention to detail
  • Ability to adapt to task and project changes
  • Ability to handle multiple projects with varying priorities
  • Strong verbal and written communication skills
  • Able to work within multiple groups of employees, willingly share time, knowledge and information with others
  • Understanding of the requirements management life cycle
  • Understanding of industry business analysis best practices
  • Flexibility in working under demands and needs of a project
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Ability to meet deadlines and deliver to commitments
  • Ability to plan, organize, and prioritize individual and team tasks
  • Ability to effectively communicate technical impact, root cause, and corrective actions to team leads and management


  • Certified Business Analysis Professional (CBAP) (a plus)
Job ID: 19-01485
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