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Company Contact Info

  • 1705 South Braddock Avenue
    Pittsburgh, PA 15218
  • Dana J. Golden
  • Phone: 412-371-4614

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Store Team Leader

Marckisotto Markets Giant Eagle • Pittsburgh, PA

Posted 1 month ago

Job Snapshot

Travel - Negligible
Experience - 3 years
Degree - High School
Retail, Grocery, Customer Service

Job Description

Store Leader

Job Summary:

At Giant Eagle, we strive to create a truly memorable, dynamic food shopping experience. We are continually working to redefine the grocery industry by delighting customers with exceptional foods, helpful technology and fast, friendly services. If you are you passionate about amazing food, culinary expertise and exceptional customer service, join our growing team!

Primarily manage and provide leadership for the store by (i) directing and managing Team Members, (ii) ordering raw materials and supplies, and (iii) implementing initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. You are responsible for supervising all Team Members in the store (see Supervisory Responsibility section below for more detail).

Job Description:

  • Know, understand and model safe work practices and food safety at all times by promoting a zero defects incident attitude, proper training, coaching and recognition of Team Leaders and Team Members to ensure all equipment is properly maintained, cleanliness expectations and sanitation requirements are met

  • Promote inclusion, diversity, mutual respect and dignity among Team Leaders and Team Members

  • Follow and improve work design processes

  • Manage entire store

  • Make the store a great place to work creatively through events, fun exercises or any other avenue to build team morale

  • Reward and recognize Team Leaders and Team Members for outstanding performance, as well as addressing under performance by analyzing all service metrics

  • Complete final interviews and make all hiring decisions for areas of responsibility in conjunction with the Team Leaders

  • Ensure all Team Members receive an enriching on-boarding process and comprehensive training

  • Provide modeling and coaching to all Team Members by giving timely feedback on a regular basis to guide them to success and completing thorough evaluations that give growth objectives

  • Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs

  • Promote the continuous development of diverse talent of Team Members and identify candidates for advancement

  • Conduct regular team meetings to keep Team Leaders informed of current events and to gain feedback

  • Interact daily with customers, identify trends, set goals and create and implement action plans

  • Communicate the Company's strategic plan as well as the store's specific plan to the Team Leaders and ensure they are supporting these plans in their daily operation

  • Ensure departmental financial information is accurate, sales are correctly stated, purchases are recorded correctly, and inventory counts are accurate

  • Ensure Team Leaders are scheduling Team Members through SMART Track and delegating work

    assignments to the needs of the business

  • Execute all business initiatives and monitor adherence to these programs and initiatives

  • Control department costs by effectively ordering and utilizing supplies, monitoring and improving operations to increase profitability

  • Manage inventory of the store to meet customer needs and maximize profits

  • Maintain accurate department records to ensure documentation of activities is available

  • Maintain legal compliance in all areas

  • Understand and manage all Key Performance Indicators to ensure proper operation of the store

  • Supervisory Responsibility:  your principal, main, major or most important duty includes one or some combination of the following tasks:

  • interview, select, and train Team Members;

  • direct the work of Team Members;

  • appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;

  • handle Team Member issues including, but not limited to complaints;

  • discipline Team Members;

  • plan the work;

  • distribute or assign the work among Team Members;

  • provide for the safety and security of Team Members or the store;

  • manage the budget for your department or location;

  • manage inventory for your department or location; or

  • monitor or implement compliance measures

  • You also (i) customarily and regularly direct the work of at least 2 or more Team Members or their equivalent, (i.e., work totaling at least 80 regular hours a week), and (ii) you make recommendations as to hiring, firing, discipline or any other change in Team Member status. 

Job Requirements

Education required:  High school diploma or equivalent

Experience Required: 3 to 5 years, 3+ years Leadership experience within multiple lines of business

Lifting requirement:  Up to 50 pounds

Age requirement:  At least 21 years of age

Additional Job Description

  • Skills & Competencies:  Integrity & Trust, Drive for Results, Customer Focus, Interpersonal Savvy, Learning on the Fly, Process Management

  • Equipment Used: Calculator, Computer, Copier, Fax Machine, Printer, Telephone

  • Work Environment: Cold Prep Rooms, Cooler, Normal store environment with no continuous exposure to extreme temps, dust, etc.

  • Physical Requirements:  Bending, Grasping, Carrying, Hearing (auditory), Lifting, Reaching, Reading, Standing, Scheduling, Sight or Peripheral Vision, Standing, Telephone Usage, Communication (Verbal), Walking, Writing

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