Vintage Security is one of the largest full-service integrators in the Washington D.C., Baltimore and Maryland area with over 20,000 customers. We are an area leader in the residential security and networking industries. Vintage Security provides homeowners and business owners with the expert design, installation, service and monitoring of security/fire systems. We custom design home technology solutions for our customers including: fire/security detection, access control, intercom, closed circuit television systems, video surveillance, audio/home theater, card access systems, phone entry & intercom systems and data needs.
We have an excellent opportunity for a detail oriented individual in our fast paced Customer Service Department as a Customer Service Specialist.Accuracy, excellent communication and multi-tasking skills are a must.
Responsibilities for the position include but are not limited to:
Answer incoming calls regarding billing and customer account questions
Data entry and process customer payments
Handle and process customer cancellations
Process paperwork from both sales and installation departments
Office administration task
Cross-training with other positions within department
Candidates must be energetic, organized and a team player
Microsoft Office experienced required
At least one year of experience in Customer Service preferred
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