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Automotive Service Advisor

Palmen Dodge Chrysler Jeep Racine Full-Time
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Automotive Service Advisor

Palmen Dodge Chrysler Jeep RAM of Racine is looking for experienced Service Advisors to join our industry leading service team!  Service Advisors / Automotive Service Consultants interpret customer needs for the mechanics.  

Job Duties:

  • Serve as the primary point of contact for all automotive service and repair matters.
  • Understand customers’ problems and arrange for appropriate service.
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics.
  • Continuously keep the customer updated on repair needs and completion times.
  • At least 1 year experience as an Automotive Service Advisor (preferred)
  • 3-5 years experience in face-2-face sales or customer service
  • Exemplary customer service skills are a must
  • Valid driver's license

Recommended skills

Service Delivery
Customer Service
Automotive Services
Mechanics
Sales
Multitasking

Location

About the company

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$54K
Below Avg. Average Above Avg.

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Automotive Service Advisor
Estimated Salary: $38K
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Job ID: 1017P

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