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Customer Care Representative

S&S Professional Services Durham Full-Time
$20.00/ hour
Apply Now

  Customer Care Representative I

We are pleased to recruit for a company whose corporate purpose is to create chemistry for a sustainable future and has been doing so for 150 years. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. Their products and solutions contribute to conserving resources, ensuring nutrition and improving quality of life. Our client is expanding and seeking a Customer Care Representative in RTP, NC.


Responsibilities:

  • The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process.
  • Will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status.
  • Will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company.
  • Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects.
  • This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.

Requirements:

  • Candidate must have functional customer service experience relative to order management and sales support.
  • SAP or related ERP system mandatory requirement.
  • Experience = 0-3 years

Education: High School Diploma or GED.

Location: Research Triangle Park, NC (27709)

Pay Rate: $20.00/hr.

Work Schedule: Mon- Fri 9:30am- 6:00pm

Length of Assignment: Contract

About Us:

S&S is a scientific staffing firm specializing in technical personnel placement within a chemical plant environment.  If you are an entry level candidate, a recent graduate, or an experienced individual within your industry, we have an opportunity to fit your needs. We offer temporary, temp to hire, and permanent positions. Please contact us today, call 877.205.9911 or visit www.sslabcareers.com.




  Customer Care Representative I

We are pleased to recruit for a company whose corporate purpose is to create chemistry for a sustainable future and has been doing so for 150 years. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. Their products and solutions contribute to conserving resources, ensuring nutrition and improving quality of life. Our client is expanding and seeking a Customer Care Representative in RTP, NC.


Responsibilities:

  • The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process.
  • Will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status.
  • Will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company.
  • Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects.
  • This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.

Requirements:

  • Candidate must have functional customer service experience relative to order management and sales support.
  • SAP or related ERP system mandatory requirement.
  • Experience = 0-3 years

Education: High School Diploma or GED.

Location: Research Triangle Park, NC (27709)

Pay Rate: $20.00/hr.

Work Schedule: Mon- Fri 9:30am- 6:00pm

Length of Assignment: Contract

About Us:

S&S is a scientific staffing firm specializing in technical personnel placement within a chemical plant environment.  If you are an entry level candidate, a recent graduate, or an experienced individual within your industry, we have an opportunity to fit your needs. We offer temporary, temp to hire, and permanent positions. Please contact us today, call 877.205.9911 or visit www.sslabcareers.com.



Skills required

Customer Service
Problem Solving
Listening
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$20
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Care Representative
$20.00/ hour
Estimated Salary: $64K
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Job ID: BHJOB11151_10269

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We have built our company on providing professional and efficient staffing solutions. We pride ourselves in offering qualified candidates for new job opportunities, in most cases, within 24 hours.

Our recruiting team has a combined experience of over two decades in the technical staffing field!

Whether you are a client or a candidate, we are equally passionate about helping you meet your needs.

Based in Houston, TX, S&S has been offering scientific placement expertise to the chemical and petrochemical industries for the past 20 years. As a proud member of the Texas Small Business Association, PICS, DISA, and Houston Area Safety Council, S&S has built its reputation on strong client relationships, a competitive candidate pool, and a commitment to ongoing career development.

As the chemical and petrochemical industries continue to grow and flourish, S&S is devoted to staying in touch with new technologies implemented in laboratory environments and the high standard of job specific experience of its placements.

As a woman owned business, S&S continues to champion careers in the science field across all communities and works to promote equal opportunity of all qualified candidates.

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