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Customer Service Rep (Immediate start/ Entry Level) job in Fishers at Primetime Marketing

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Customer Service Rep (Immediate start/ Entry Level) at Primetime Marketing

Customer Service Rep (Immediate start/ Entry Level)

Primetime Marketing Fishers, IN Full Time
$30,000 - $67,000/Year
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Primetime Marketing is seeking Customer Service Representative to join our fast pace sales firm. This is an entry-level position and training in management. We are looking for candidates who have a background in retail, sales, marketing, or looking for an entry-level opportunity.


With our recent expansion, we are looking to fill our entry level position within our company to help us keep up with our clients growing brands. Our client list spans across multiple industries including entertainment and communication. You will receive training on consultative sales, promotional marketing strategies, and account management to develop and retain customers.

You will be the face of our clients and brands and will deliver the highest standards of client-to-customer engagement to ensure our customers have an experience unlike never before. You will be trained weekly on customer acquisition techniques, marketing initiatives, and business communications strategy. Building a strong relationship between our partners and their customers is the very thing that makes our company and our clients top tier.

Requirements:

  • Previous experience in customer service.

  • A high degree of self-motivation

  • Ability to work both independently and/or as part of a team is required

  • Availability to travel locally within a ten-mile radius to meetings, events, and trainings

  • Effective communication skills to use with all customers as well as all levels of our organization

  • Possess high level of flexibility to adapt our ever-evolving, dynamic work environment

  • Ability to critically think and solve common and complex issues that may arise

  • High School diploma required, Bachelor's degree preferred


Benefits and perks you will gain in return:

  • Development in communication and presentation skills
  • Base weekly pay plus bonuses and incentives
  • National and international travel opportunities for top performers
  • Opportunities to advance up to management roles for qualified candidates
  • The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres, be outgoing, a self-starter and motivated.
  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

  • Customer Service
  • Explain Benefit
  • Explain Product Feature
  • Management
  • Marketing
  • Sales
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