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Credit and Collections Manager

Symmetry Search Group Paramus Full-Time
$90,000.00 - $110,000.00 / year
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Credit and Collections Manager

The Credit and Collections Manager is responsible for directing and coordinating the Credit and Collections Department and reviewing the credit status and credit limits of customers on a regular basis-including reviewing accounts receivables to identify problems and collect on delinquent accounts. This individual must have a strong sense of leadership, a diversified understanding of credit and collections, and an ability to resolve customer conflicts. 

Responsibilities:

 Makes collection calls for all late invoices and tracks trends

 Analyzes and releases credit holds

 Evaluates credit for current and new customers and determines when to increase or decrease credit limits

 Educates/coaches credit employees to better understand the credit process, assists them when working with customers

 Maintain world class receivables metrics in DSO

 Demonstrates positive leadership practices by coaching and training.

 Conduct monthly meetings with sales team and management to review status of accounts, including delinquent accounts.

 Work with management on assessment for reserves on delinquent A/R.

 Work with sales and billing teams to identify and process adjustments to customer accounts.

 Liaison with collection attorneys.

Qualifications

  Minimum of ten + years credit and collections experience

  Familiarity with large ERP systems

  Excellent organization skills and attention to detail

  Extensive knowledge of credit and collections procedures

  Ability to self-start, and exercise good judgment and decision-making

  Experience with MS Office applications

  Strong leadership skills

  Excellent customer service and interpersonal skills.

  Strong analytical skills.

Skills required

Customer Service
Administration
Confidentiality
Maintain Indexed Record
Collections
Account Reconciliation
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At Symmetry Search, we take your hiring and career goals seriously, and we work hard to ensure the process is as seamless as possible. You will never feel like a number at Symmetry. We take the time to truly understand what you’re searching for, and we will provide you with honest and constructive feedback throughout the entire process. Our quality service is backed by the extensive knowledge of our marketplace, and we are proud of our many exclusive, long-standing relationships. Symmetry Search wants to make those relationships work for you. At Symmetry Search, you’re our business.

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