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Customer Service Representative

Express Employment Professionals Glen Carbon Full-Time
$10.00 - $12.00 / hour
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Job Summary: Our client in Madison County is looking for a Customer Service Representative to join their team. Our client has over 60 years of experience creating happy customers. The Customer Service Representatives will be responsible for assisting customer with needs pertaining to company services/products, answering inquiries & presenting resolutions to problems. Provide excellent customer service while addressing customer concerns efficiently, courteously & professionally.

Location: Madison County, IL
Position type: Full Time, Part Time (30 hrs a week)
Schedule: Monday – Saturday, 1pm – 6pm
Pay: Up to $12/hr, BOE

Qualifications: Must have previous customer service & retail experience, proficiency in typing & PC including Microsoft Office Suite, knowledge/ability to multitask, remain positive & prevent escalations. Successful candidates will be able to work with others to improve customer service skills, maintain system knowledge & have a punctual attendance record. Pool experience would be a plus, not a must.

How to Apply: Click the link below and submit a completed application to the Edwardsville office. Call 618-288-8011 with any questions or inquiries.

About Express Employment Professionals: Express was founded in 1983 and began franchising in 1985. A privately held company, Express has more than 675 office locations in the U.S., Canada, and South Africa. Express Employment Professionals provides employment solutions to job seekers in need of a job that matches their skills and schedule. There are many advantages by choosing Express. One application makes you eligible for multiple positions with top companies, and there are no fees for job seekers.  

Benefits Available to Express Associates:

  • Holiday Pay (6 Days observed)
  • Medical Plan
  • Dental Plan
  • 401(k) Retirement Savings Plan

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$11
Below Avg. Average Above Avg.

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Customer Service Representative
$10.00 - $12.00 / hour
Estimated Salary: $64K
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Express was founded in 1983 and has more than 800 office locations in the U.S., Canada, and South Africa. Express puts people to work, employing more than 500,000 a year, its long-term goal is to put a million people to work annually. Express is committed to the vision of helping as many people as possible find good jobs by helping as many clients as possible find good people. Our offices offer a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources, focusing on a wide range of positions, including professional, commercial, and administrative. If you are looking for work, get to know Express, Express knows jobs. 

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