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Counter Sales and Customer Service Representative

Express Employment Professionals Austell Full-Time
$13.00 - $15.00 / hour
Apply Now

Overview

 Counter Sales & Customer Service Representative!

Are you a person who experienced in selling Architectural building products?

Pay: $13.00-$15.00 Based on experience

Bilingual- English/Spanish

 

What kind of Counter Sales and Customer Service Rep do we need? 

  • 1+ years proven building material knowledge preferred
  • Bilingual (English/Spanish) a plus
  • Passionate and experienced individual to provide outstanding customer service to new and existing customers by phone or in person via counter sales as needed
  • Energetic individual who actively manages ongoing customer communications and coordinating logistics in various projects and assignments
  • Strength in multi-tasking and handling multiple projects, assignments and accounts
  • Creative thinker and possesses ability to resolve critical problems

Description:

  We are seeking a Counter Sales and Customer Service Representative. The Counter Sales and Customer Service Representative aids in providing total customer satisfaction by the selling and promoting Architectural Building Products and services to existing and new customers. This position reports to the Branch Operations Manager or the Distribution Center Manager. 

Who We Are Looking For:

  • 1+ year experience in building material knowledge
  • Strong focus on exceeding customer expectations
  • Accommodating employee who successfully manages customer inquiries and resolves customer complaints
  • Collaborative individual to work with team members and customers on all tasks required
  • Strength in multi-tasking and handling multiple projects, assignments and accounts
  • Creative thinker and possesses ability to resolve critical problems
  • Bilingual (English/Spanish) a plus, but not required

What You Will Do:

  • Complete all associated paperwork and routine progress reports as needed (purchase orders, bill of materials, return material authorizations, certificates of analysis, MSDS, etc.)
  • Use hands to operate a computer or other keyboard instrument.
  • Communicate with customers through inbound and outbound phone calls
  • Analyze the requests and choices of every customer and suggest suitable products
  • Make efforts to achieve the short-term sales targets and improve goodwill of the organization
  • Establish friendly relations with customers and maintain ongoing relations with the customers
  • They manage a database of potential customers and contact them regularly
  • Update CRM software and ensure authentic information is available
  • Exceptional verbal and written communication skills with high level of confidence.
  • Move from sitting to standing and walking a variety of distances frequently throughout the day
  • Be able to lift and carry products from 5-20 lbs. weight to demonstrate features and functions to the customer.
  • The functions of this position are usually performed in a climate-controlled office

What’s in It for You:

  • Pay to commensurate with experience
  • No nights or weekends – Monday thru Friday
  • Great TEAM environment

It’s easy to apply:

Click below to Apply online right now!

Send your resume to URL blocked - click to apply or call us today at 770.809.1188 to schedule an interview. Our office hours are M-F 9:00AM-4:00PM.

Recommended skills

Customer Service
Customer Communications Management
Spanish Language
Operations Management
Multitasking
Customer Satisfaction
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