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Permeation Lab Manager

SGS North America Lapeer Full-Time
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OVERVIEW

SGS is the world’s leading inspection, verification, testing and certification company.  We are the recognized global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. As Manager - Permeation Lab you will provide administrative and technical oversight of lab activities, equipment, supplies and personnel as well as take ownership of the department's financial goals. 

 

PRIMARY RESPONSIBILITIES

   Supports ISO-17025/ANAB accreditation process

   Supports, mentors, and provides guidance to staff to meet department goals and customer requirements

   Continuous improvement in areas of efficiency, and technical acumen.

   Primary technical contact for customers to explain results and resolve issues.

   Assesses staffing levels and staff composition on continual basis and makes recommendations for changes to management.

   Supports HSE process to ensure a safe, professional workplace

   Encourages cooperation with other departments to accomplish division goals.

 
SPECIFIC RESPONSIBILITIES
   Approves all work orders/test specifications.

   Reviews test reports for clerical errors, clarity, consistency and technical accuracy.  Interacts with report writer to eliminate errors.

   Final signatory on all reports.
   Reviews and maintains control of lab verification records.

   Formatting and analyzing complex data to meet the requirements of each individual test.

   Ensures all test setups are properly calibrated, operated, and maintained

   Interacts with and/or oversees customer communications to make sure customer’s needs are met.

   Orders all fuels for department, approves all staff purchase requisitions.

   Approves staff timecards on weekly basis

   Performs staff evaluations and when necessary, follows SGS guidelines to correct deficient behavior

   Maintains positive and encouraging work environment for all employees.

   Ensures employees operate to SGS Quality Handbook and system.

   Follows HS&E procedures.

   Makes sure technical staff utilizes standardized work procedures with clear test specifications

   At all times, complies with SGS Code of Integrity and Professional Conduct.

 

REQUIRED SKILLS   

 

   BS Degree in Engineering or Management with extensive experience related to fuel systems, related components and materials; with emphasis on testing.

   Supervisory experience of technical and non-technical staff.
   Desire to work and/or commute to Lapeer, MI area.

   Ability to lead and approach problem solving in a scientific manner and implement solutions.

   Ability to effectively communicate and articulate ideas, operational issues, and test quality issues to other managers, employees, and upper management.

   Maintains positive attitude and promotes SGS leadership principles

   Experience interacting with customers during stressful circumstances

   Team builder – maintains and insures good team work environment.

   Ability to lead and make sure that work place environment exhibits respect for all employees, customers, and visitors.

   Mechanical and/or electrical background.

   Advanced Microsoft Excel Skills

   Strong background in statistics

   Expert knowledge of ARB and EPA test procedures and regulations related to lab activities.

Recommended skills

Analysis
Technical Acumen
Management
Testing
Leadership
Complex Problem Solving
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