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Company Contact Info

  • Henderson, NV

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Inbound Customer Service Rep

Henderson, NV

Posted 1 month ago

Job Snapshot

Full-Time
Travel - None
Experience - 1 years
Degree - High School
Real Estate - Property Mgt
Customer Service

Job Competition

75+

Applicants

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Job Description

We are currently searching for motivated Call Center Representatives to support our client in the southern Las Vegas area. Ideal candidates will provide superior customer service to via inbound/outbound calls across various campaigns.

Responsibilities may include:

  • Answering inbound calls to learn about and address customer's needs
  • Responding efficiently and accurately
  • Utilizing software, databases, scripts, and tools appropriately
  • Understanding and striving to meet or exceed call center metrics while delivering consistently excellent customer service
  • Some up-selling or suggestive selling for products or services that may better suit customer needs

Job Requirements

Requirements:

  • High School Diploma or equivalent
  • Exceptional customer service and active listening skills
  • Strong verbal and written communication skills
  • Understanding of company products, services, and policies
  • Must be able to type 30 WPM
  • Able to complete and pass a background check and drug screen
  • Flexible schedule (Operating hours may be 24/7, and must be available to work Sundays and Holidays)
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