Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
US
What job do you want?

Customer Service Representative job in Florence at Spectraforce Technologies Inc

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Service Representative at Spectraforce Technologies Inc

Customer Service Representative

Spectraforce Technologies Inc Florence SC, SC Full Time
$12.00 - $13.50/Hour
Apply Now

Create Job Alert.

Get similar jobs sent to your email

Job Description

Job Title: Customer Service Representative #Multilple Openings
Duration: 10+ Months
Location: Florence SC, Springfield OH, Duluth GA
Shift: Must be able to work 11:00 am to 10:00 pm plus weekends (40 hours/week)

Other Info:
Spanish Bilingual

*Interviews via Zoom*
*Will pick up equipment on first day MOBILE SERVICES*

Accountabilities/Responsibilities

  • Files claims by collecting pertinent information from customers.
  • Answers routine questions and resolves basic problems, refers more difficult items to higher-level team members for guidance.
  • Follows standard screens/scripts to perform most tasks, the ability to navigate a computer-based system maintains and updates company records as needed.
  • Processes and determines coverage by reviewing forms and other applicable records.
  • Maintains professionalism and effectively interacts with all contacts, both internal and external.
  • Maintains department quality standards and performs job duties as directed by supervisor Basic

Qualifications Required

  • High School diploma or GED equivalent
  • Minimum of 6 months of customer service experience (Call Center Preferred)

Other Requirements

  • Excellent Customer Service skills
  • Excellent verbal and written communication skills
  • Basic problem-solving skills
  • Experience with Microsoft based programs and computer products
  • Acute attention to detail/accuracy and effective note-taking/documenting skills
  • Must be able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs.
  • Preferred Experience, Skills, and Knowledge-
  • Experience in similar customer service function or call center experience.
  • Focus on Customers - Demonstrates professionalism when dealing with customers.
  • Apply Functional Knowledge - Demonstrates an understanding of complex technical or functional information, products, and services
  • Demonstrate Resilience - Adjusts actions in response to shifting priorities and rapid change.
  • Learn Continuously - Applies learning from past experiences, and continuously seeks new information and asks questions.-
  • Demonstrates minimum typing speed of 35 words per minute.

Recommended Skills

Professional Attitude
Attention To Detail
Communication
Complex Problem Solving
Typing
Verbal Communication

Recommended Jobs

Customer Service Representative
Spectraforce Technologies Inc Florence SC Full Time
$12.00 - $13.50/Hour
Customer Service Representative
Security Finance Florence
Customer Service Representative
CDK Global Florence
$31,200 - $50,000/Year
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.