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Customer Service Representative

SAGE PARTS PLUS Melville, NY Full-Time
$38,704.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
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Job Requirements:

  • 2-4 years of GSE/automotive experience
  • Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements)
  • Development of open sales area
  • Call on potential customers to increase interest of Sage value add
  • Ability to read and comprehend parts and service manuals
  • Strong communications skills
  • Time management / follow up and prioritization skills
  • Must have strong customer service skills
  • Working knowledge of Microsoft Excel and Word
  • Must have good analytical and writing skills
  • Spanish speaking a plus

Essential Functions:

  • Handle inbound/outbound phone calls and email requests for quotes/orders
  • Warranty /returns processing and follow up
  • Work with suppliers to provide technical support to internal/external customers
  • Work with suppliers to help customers troubleshoot/diagnose warranty claims
  • Support of assigned territory field salesperson(s) and their customers
  • Provide written/verbal feedback to customer’s inquiries
  • Call existing customers to promote new/additional business
  • Follow up with customers on quotes/orders daily
  • Customer trainings of Sage’s ecommerce solution

Working Conditions:

  • 9:00am to 6:00pm Working hours
  • Work near/with others
  • Desk position
  • Occasional customer visits

Job Type: Full-time


Recommended skills

Time Management
Communication
Customer Service
Sales
Multitasking

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$38,704
Avg. Yearly Salary

Career Path

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Customer Service Representative
$38,704.00 (Careerbuilder est.)
Estimated Salary: $71K
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