The Quality Manager is responsible for planning, coordinating, and directing facility wide quality assurance programs designed to ensure continuous improvement in production and conformance to all established standards in a high product mix environment. This role drives capable, predictable, and repeatable (CPR) processes throughout the product assembly process. The Quality Manager is responsible for coordinating and leading assigned resources and employees to meet or exceed company quality and business objectives.
Essential Duties and Responsibilities:
Execute a multi-year quality improvement plan for the facility to climb the value chain from Quality Control to Quality Assurance to Excellence;
Set the quality expectations of the organization to satisfy the requirements of our customers;
Ensure ongoing success of process improvement initiatives by developing policies, procedures and process documentation;
Establish product quality goals, metrics, and test methods during product design and development;
Direct policy and procedure for inspection and testing activities to ensure continuous control over materials, facilities, and products;
Drive down total value chain expense with the use of quality goals, performance metrics and improvement initiatives;
Execute and promote a continuous improvement environment by providing leadership and direction for facility teams;
Oversee deployment of standard Generac quality tools, methodologies, standards, practices and processes
Direct root cause investigations addressing internal failures and customer complaints and facilitates corrective actions;
Present quality metrics and analysis regularly to Senior Management team and external customers as needed;
Coach and collaborate with business leaders and team members to apply and share a common vision for excellence processes and technologies;
Qualifications, Knowledge, Skills, Abilities and Physical demands:
Bachelor’s Degree in Engineering, Business or Industrial Technology.
5 years of progressive Engineering experience with a focus on quality management.
2 years of experience leading, mentoring and coaching individuals and teams
Experience using the continuous improvement tool set;
Experience working with international companies and in a matrix organization;
Proven experience collaborating with multiple sites and functions to drive common solutions;
Proven track record of successfully managing shifting deadlines and priorities in a fast paced environment;
Knowledge and Skills:
Working knowledge of Microsoft Office Suite;
Ability to leverage knowledge to mentor, coach and teach other quality team members.
Expert knowledge in the implementation of lean principles and improvements;
Solid quantitative skill set and the ability to analyze and communicate with well-supported data;
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel
Business Process Improvement
Coaching And Mentoring