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Member Services Representative

A.W. Companies Brookfield, WI Full-Time
$17.00 - $19.00 / hour
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Do you love working with people and solving problems? Do you have health insurance customer service experience? 

Apply for our Members Services Representative position! 

What the position entails: 

•Answer telephone calls, consult and assist members in open enrollment, premium payment, invoicing, benefits and claims.

• Independent problem solving.

• Provide customer service both on the phone and in-person. 

• Maintain company information and patient information in accordance with HIPAA requirements.

• High School Diploma or equivalent 

• 2 years of health insurance customer service experience 

• Detail oriented 

• Ability to work between 8:00 am - 6:00 pm, Monday - Friday

Recommended skills

Patient Information Leaflet
Health Insurance
Health Insurance Portability And Accountability Act (Hipaa) Compliance
Social Skills
Attention To Detail
Customer Service


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

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Member Services Representative
$17.00 - $19.00 / hour
Estimated Salary: $69K
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