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Customer Service Representative at PrideStaff

Customer Service Representative

PrideStaff Holyoke, MA Full-Time
$17.00 - $19.00 / hour
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Customer Service Representative

Have you always wanted to work for a Global Fortune 100 company?

Do you want to join an organization that offers training, opportunity for growth, and encourages progression within your career?

Our client offers a strong sense of community, fun employee events and support for local charitable efforts. 

Work Environment: World-class open concept office, panoramic views allowing natural light, modern styled office, great break rooms and games, free coffee, and plenty of free parking!

Compensation for customer service representative: 40K salary

($17 p/h + up to $25 p/h for OT)

40 hours + overtime + benefits

Located in Holyoke, MA

Schedule for the customer service representative:

  • Monday through Thursday there are two shifts of 8:00am – 5:00pm days and two shifts of 11:00am – 8:00pm.
  • Fridays are always 8:00am – 5:00pm.
  • Each week there may be required overtime based on our staffing needs.

The responsibilities for the customer service representative:

  • Acts as liaison for customer and dealer questions
  • Contacts dealers to verify lease and financing details
  • Exhibit problem solving skills to offer appropriate solutions
  • Handles incoming and outgoing called initiated on a dialer system for early stage collections
  • Provide outstanding customer service to all loyal customers

 The customer service representative qualifications are:

  • Ability to handle inbound and outbound calls daily
  • Bachelors Degree preferred but not required
  • Skilled in multi tasking and typing
  • Proven verbal and written communication skills


For immediate consideration call us at the office

if you have any questions. 

Recommended Skills

Written Communication
Verbal Communication
Customer Service
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