The landscaping account managers act as liaisons between customers and landscaping workers. Customers will order services, make special requests, or file complaints with the accounts managers, and accounts managers must act accordingly to provide customers with needed services. While their landscaping teams are busy in the field, landscaping account managers often work in the office, either meeting clients, analyzing records, scheduling services, or monitoring budgets. These professionals may also be in charge of developing marketing strategies to drum up new business. Likewise, they must apply strategies for keeping current customers satisfied.
Since landscaping account managers are taking part in running businesses, many employers prefer workers who possess college degrees in such fields as agricultural business, horticulture, landscape architecture, or finance. The majority of employers also prefer job candidates who have experience in the landscaping field as well as a background in business or sales.
Landscaping account managers are responsible for interacting with a variety of individuals, including subordinates, supervisors, third-party vendors, and customers.
It is important for landscaping account managers to have strong customer services skills, as they must interact with a variety of different people each day; for this reason, some employers may even prefer hiring candidate who know a second language. Candidates who have taken college courses in subjects like business, horticulture, and finance might have an advantage other job applicants in some cases. A landscaping account manager should be diplomatically strategic as well, because they often have to deal with complaints and figure out ways to keep clients content.
Bi-Lingual is a plus.