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Company Contact Info

  • 622 Emerson Road
    Creve Coeur, MO 63141
  • Debby Kurtz
  • Phone: 314-213-1500

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Sales Support Specialist

HGS • Creve Coeur, MO

Posted 1 month ago

Job Snapshot

Travel - Negligible
Experience - 3 years
Business Opportunity, Admin - Clerical, General Business

Job Description

The HGS Sales Support Specialist increases our client’s net income by increasing sales force selling time and improving customer satisfaction.

Job Requirements

HGS North America is currently looking for a Sales Support Specialist to support our client Bayer Crop Science.  This position with HGS supporting Bayer Crop Science is located in Creve Coeur, Missouri.

HGS is a world leader in Customer Relationship and Business Process Management.  With a global footprint and over three decades of experience, we have helped our clients deliver exceptional results.  We develop and implement some of the best-known processes and practices to deliver a comprehensive range of industry–specific solutions.  We deliver seamless service to some of the world’s most recognized brands out of and across North America, Europe and Asia.

The HGS Sales Support Specialist increases our client’s net income by increasing sales force selling time and improving customer satisfaction.  Starting salary is $35,000 annually.

Principal Duties and Responsibilities:

1.  Program Administration

 Facilitates field team training on program guidelines and platforms via conference calls, WebEx and one-on-one via field team meetings

 Performs model testing on new and existing platforms

 Serves as liaison to Project Coordinators and Program Leads

 Provides status reports on program progression throughout program cycle

 Actively pursues error resolution of all enrollments on behalf of District Sales Manager to ensure program compliance and compensation to qualified growers and dealers

 Manages grower and dealer data

3.  Reporting

 Provides standardized and adhoc reports to Field Sales Team using various systems including Salesforce and Business Objects

 Ensures that results of data analysis present information in an efficient and effective manner

 Collects data from field team, as needed, for internal Bayer personnel

3.  Fulfillment

 Fulfills field sales marketing requests using standardized templates

 Coordinates order and delivery of promotional items through approved vendors

 Orders materials such as booths, banners and sales materials for trade shows, field days and dealer/grower meetings

4.  Seed Supply Management

 Assists field teams with internal distribution of seed supply

 Coordinates efforts with field team supply leads to ensure subs, cuts, allocations and forecasting are completed in a timely manner

 Provides key reporting and tracking around team seed allocations

5.  Sales Support

 Supplements external customer contact as needed

 Communicates key dates and deadlines

 Completes tasks deemed by the business to assist the field team in meeting their goals

 Promotes use of business management tools to provide world class customer service

Minimum Job Requirements: (Education, Experience, Skills)

 BA/BS in Business related field and/or 5+ years of customer service or sales support work in an office environment

 Proven analytical skills

 Reacts quickly to unexpected changes in workload and/or business support and proposes solutions

 Attention to detail, diligence, and focus on a combination of quality and productivity

 Proven analytical skills

 Strong verbal and written communication skills

 Intermediate to Advanced computer skills utilizing MS Excel, PowerPoint, Word, and Access

 Knowledge of Salesforce and Business Objects a plus

 Agriculture background a plus but not a necessity

What We Offer:

HGS offers a full competitive benefit package including Medical and Dental Insurance, Life, Short Term and Long Term Disability Insurance, 401(k) Savings Plan with company match, and a Tuition Reimbursement Program.

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