Very fast paced company is seeking several energetic Call Center Representatives to join our team! We have a great team that wants you to succeed at your job. This position will spend the majority of their time on the phone speaking with clients and handling any questions,concerns, or issues. We have full time positions available and are ready to make offers at $15/hour - a very competitive salary!
Answer a high amount of inbound phone calls.
Ensuring call metrics are enforced and met.
Responsible for handling any client questions,concerns, or issues.
Responsible for account maintenance, updates,and handling any necessary changes.
Prepare daily phone call logs.
Maintain a high level of professionalism at all times.
Participate in QA assurance.
Upholding company standards and procedures.
Full time schedules are : Mon – Fri | 10:30am to 7:00pm with rotating Saturday’s 9:00am to 1:00pm
Must be able to pass a CORI background check and drug screen prior to starting!
Handle incoming customer service calls
Dispatch incoming customer phone calls
Accept customer calls and return customer
Maintain customer service related information for customer accounts
Ensure quality customer service and customer satisfaction
Maintain customer service voicemail and return customer calls
Provide customers with superior customer service
Provide customer service for internal customers
Capturing customer information and answering customer inquiries
Resolve inbound customer calls regarding account
Take customer orders and provide high-quality customer service
Make out going customer service calls
Work with customer service manager to ensure proper customer service
Resolve any customer service issues
Answering inbound calls and providing excellent customer service
Provide customer support and handling customer inquiries
Combining excellent customer service skills
Assure quality customer service to all customers
Provide exceptional customer service to all customers
Provide superior customer service with all customer interactions
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