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Customer Service Representative

TalentBridge Charlotte, NC Full-Time
$14.00 - $15.00 / hour
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This is a great opportunity that offers room for growth and development. It is the perfect position for you to start your career within a professional, well-established financial company.


Duties may include:

  • Answer inbound inquires regarding international or domestic orders 
  • Handling situations that may deviate from a script and taking initiative to demonstrate creative thinking skills.
  • Complete system navigation and call tracking.
  • Developing and maintaining effective communication of products and services.
  • Handle escalated customer calls that require customer satisfaction and retention.
  • Following specific call processes and coaching that enhancing the ability to provide exemplary service and product solutions for customers.

Minimum Qualifications:

  • Advanced knowledge of working with Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Strong computer skills and ability to troubleshoot common problems and navigate the internet/intranet.
  • Demonstrated problem solving skills, and ability to manage multiple priorities.
  • Energetic self-starter who is flexible, conscientious, proactive and detail-oriented.

Recommended skills

Communication
Attention To Detail
Creativity
Complex Problem Solving
Passionate
Self Motivation

Location

Salary Details

Based on Job Title, Location and Skills
$14
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
$14.00 - $15.00 / hour
Estimated Salary: $69K
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Job ID: HVC

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