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Customer Service Representative - Entry Level job in Whittier at Red Label Enterprises

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Customer Service Representative - Entry Level at Red Label Enterprises

Customer Service Representative - Entry Level

Red Label Enterprises Whittier, CA Full-Time/Part-Time
$20.00 - $25.00/Hour
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Welcome to our team!

As a leader in marketing and promotions, there’s no better place to jump start your career. At Red Label, we take great pride in the sense of community provided to all employees; work feels like a second home and colleagues become lifelong friends. For the past 18 years, Red Label has acted as a progressive company by creating a safe place for all team members to collaborate, expand their skill set, and grow exponentially.

As a result of the pandemic, the need for our services has increased. Because of this influx in customers, we are offering positions with immediate availability to start.

Red Label Perks:

  • Pay starts at $20/hr
  • Paid training in customer service, marketing, communications, and leadership
  • Job security (no one has been laid off or had hours cut due to the pandemic)
  • Weekly paycheck
  • Optional additional weekend hours offered
  • Growth potential within the company
  • Optional weekly team building activities
  • Learning environment
  • Extraordinary team atmosphere
  • Mileage reimbursement
  • Free financial literacy classes
  • 401k and health benefits

Qualifications and Required Skills:

  • ​​​​​​​Ability to learn CRM software and applications
  • Capable of establishing and maintaining relationships with clients and customers
  • Must be able to work independently with moderate to minimal supervision
  • Maintain confidentiality of all client and customer information collected
  • Can type at least 40wpm on a mobile device
  • Effective oral and written communication skills
  • Ability to stand and walk for extended periods of time
  • U.S. Citizenship or work authorization
  • Must be able to pass a government background check
  • Must be at least 18 years of age
  • Must have reliable transportation
  • Experience in customer service and/or marketing is preferred
  • Easily adaptable in a fast paced environment

  • Resolves any problems, questions, or concerns with professionalism and open communication
  • Gains knowledge of systems implemented during each customized client promotion/field campaign
  • Utilizes knowledge of products, services, and brands
  • Assists in executing projects in alignment with the overall goals of the company
  • Participates in service, brand, and product knowledge training
  • Responsible for inventory tracking
  • Stays informed of company and client policies, procedures, and promotions
  • All other tasks as needed by the Management team

Recommended Skills

  • Build Rapport
  • Customer Service
  • Identify Customer Need
  • Marketing
  • Problem Solving
  • Public Speaking
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