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Assistant Manager

Party City Corporation Mishawaka Full-Time
Competitive pay, great retail hours, and employee discount
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Job Summary: The Assistant Manager’s role is to function as the second-in-command to the General Manager, focusing on executing key operational responsibilities and in managing freight flow. This role supports operational functions related to Human Resources, including recruiting, interviewing, onboarding and scheduling. In addition, this position leads all aspects of visual merchandising, receiving and freight processing.


Primary Job Responsibilities:


o    Manages all aspects of store when General Manager is not present

o    Role models Customer service expectations by executing and reinforcing service model principles

o    Drives sales initiatives, discount programs, charitable programs and other company initiatives 

o    Reviews and understands financial data to support driving profitable sales and decision making

o    Verifies and drives store compliance with required online training course completion


o    Assists with recruiting, interviewing, onboarding and scheduling to balance Customer experience with task prioritization

o    Manages sales floor and freight processing Associates, including performance feedback, coaching and annual appraisals

o    Champion for staff training and development to enhance Associate performance, develop succession plans and promote recognition


o    Manages seasonal sets, transitions and packaway events

o    Leads execution of store inventory management process: weekly in-stock procedures, inventory adjustments and price changes

o    Completes required promotional sets and displays for advertising events

·        TASK PRIORITIZATION & PLANNING              

o    Reviews all corporate communications and prioritizes/plans with store management team accordingly

o    Coordinates completion of company directives by prioritization based on service balance with task deadlines


This job description is not all-inclusive.  Additional responsibilities will be determined by supervisor, based on store needs.


Leadership Competencies:


·        Results Focused

·        Energizes Others

·        Strategic Agility

·        Develops Others

·        Champions Change

·        Willingness to Grow



Physical Requirements

·        Lift, push and pull 25 lbs.

·        Frequent kneeling, bending and stooping

·        Climb ladders

·        Standing for long periods throughout schedule day


Minimum qualifications:

·        High School Graduate or equivalent

·        Minimum of 1-3 years of supervisory or management in retail experience preferred

·        Previous experience with merchandising or inventory management preferred

Skills required

Sales Management
Regional Sales
Motivate Team
Ensure Financial Integrity
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