0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply Now
Customer Care Champion at Macy's

Customer Care Champion

Macy's Atlanta, GA (On Site) Full-Time/Part-Time
$30.00 - $40.00/Hour
Apply Now
Full Job Description

Responsible for championing all customer related issues both pro-actively and reactively to ensure customer expectations are met and exceeded. This individual will have the responsibility to make on the spot decisions both financial and operational to immediately resolve a customer need. This individual will also serve as the liaison between Customer Service and their location, including the location’s Hubs.

Bring Your Amazing Self to Work! At Macy's, you'll have the opportunity to grow and advance your career! Join our winning team and get access to:

  • Competitive weekly pay, starting at $45/hr.
  • Instant access to earned wages (Up to 50%)
  • Refer your friends or family and earn $500* bonus - no limit
  • Full Funded Education Program
  • Amazing employee discount at Macy’s & Bloomingdale’s - on top of all other offers and discounts

In addition, we offer amazing benefits like medical, dental, vision insurance, a retirement savings plan, and more!

Your health and safety are a top priority at Macy’s with daily wellness checks, masks provided for all associates and extra sanitization.

Macy’s is an equal opportunity employer.

Job Type: Full-time

Pay: $45.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance


  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

  • Active Listening
  • Attentive
  • Clerical Works
  • Customer Service
  • Operate Cash Register
  • Promote Customer Loyalty Plan
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.