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Office Clerk

DISYS • Billings, MT

Posted 9 days ago

Job Snapshot

Full-Time
$13,000 - $13,600/Year
Banking - Financial Services
Admin - Clerical

Job Competition

3

Applicants

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Job Description

Fortune 100 company looking for candidates that want to establish a career. Must have office or clerical and Microsoft Office experience

·         Reviews customer's fraudulent transactions/documentation to determine if fraud chargeback rights or compliance rights are available (we would be training each person on a specific chargeback reason and have them specialize in that case type).

·         Will use association chargeback rules and regulations to determine which conditions must be met for that chargeback.

·         Will determine if fraud claim should be escalated to pre-arbitration and/or arbitration.

·         Contacts customers via email to gather required information for fraud case filing.

·         Maintains customer follow-up within timeframes to gather required information and communicate case resolution.

·         Researches and analyzes moderately complex activity using multiple systems and research techniques.

·         Must be able to detect potential fraudulent activity and take appropriate action.

May participate in small projects.

Job Requirements

Must have office or clerical and Microsoft Office experience

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