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Administrative Clerk in Montana
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Office Clerk

DISYS Billings Full-Time
$13,000.00 - $13,600.00 / year
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Fortune 100 company looking for candidates that want to establish a career. Must have office or clerical and Microsoft Office experience

·         Reviews customer's fraudulent transactions/documentation to determine if fraud chargeback rights or compliance rights are available (we would be training each person on a specific chargeback reason and have them specialize in that case type).

·         Will use association chargeback rules and regulations to determine which conditions must be met for that chargeback.

·         Will determine if fraud claim should be escalated to pre-arbitration and/or arbitration.

·         Contacts customers via email to gather required information for fraud case filing.

·         Maintains customer follow-up within timeframes to gather required information and communicate case resolution.

·         Researches and analyzes moderately complex activity using multiple systems and research techniques.

·         Must be able to detect potential fraudulent activity and take appropriate action.

May participate in small projects.

Must have office or clerical and Microsoft Office experience

Skills required

Organize Appointments
Telephone Consultations
Administration
Data Entry
Sending Letters
Clerical Works

Location

Salary Details

Based on Job Title, Location and Skills
$13K
Below Avg. Average Above Avg.

Career Path

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Office Clerk
$13,000.00 - $13,600.00 / year
Customer Service Representative
Estimated Salary: $43K
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