Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Full Time Customer Service Representative - Bilingual is a Plus! job in Philadelphia at IMMEDIATE HIRE

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Full Time Customer Service Representative - Bilingual is a Plus! at IMMEDIATE HIRE

Full Time Customer Service Representative - Bilingual is a Plus!

IMMEDIATE HIRE Philadelphia, PA Full Time
$35,000 - $40,000/Year
Apply Now

Next Wave is a fast-growing firm taking over the Newark area.


Responsibilities:

  • Consistently delivers a remarkable customer service experience.
  • Responsible for improving customer retention using strategic programs, services, and excellent communication.
  • Works extensively with the customer to provide timely solutions including order entry, order follow-up, shipment tracking, order updates, etc.
  • Accepts coaching and takes action to improve performance.
  • Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.
  • Shares relevant customer feedback with sales partners to form new strategies and resolve issues.
  • Quickly captures customer’s needs and seamlessly provides delivery options that meet those needs.
  • Proactively looks for opportunities to drive sales growth by identifying new leads.
  • Provide a personalized approach that shows customers we can help, regardless of their need.

Requirements:

  • Experience providing excellent customer service in a fast-paced contact center environment.
  • Experience using relevant computer applications/software.
  • Must have proof of at minimum a High School Diploma or equivalent; with post-secondary education being preferred.
  • Skilled working with dual monitors and multi-line phone systems.
  • Strong typing and accurate data entry skills required.
  • Self-starter with proof of a strong work ethic and energetic personality.

Recommended Skills

Customer Service
Help Customer
Identify Customer Need
Resolve Customer Issue
Resolve Request
Retention Management

Recommended Jobs

Full Time Customer Service Representative - Bilingual is a Plus!
IMMEDIATE HIRE Philadelphia Full Time
$35,000 - $40,000/Year
Customer Service Representative
KYSF Partners Philadelphia
$50,000 - $75,000/Year
3 Immediate Openings : Entry Level Customer Service Representative
Bala Cynwyd
$45,000 - $65,000/Year
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

Job ID: NEXTWAVE

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.