The associate may be
responsible for all or some of the functions below, in addition to other duties
• Assist the Store Manager with the operation of the retail store
including lead associates through the execution of company business
plans/objectives to drive sales, be profitable and provide a superior customer
and associate experience.
• Enforce all policies and
procedures to ensure excellent customer service is provided and to maximize the
P&L performance of the store.
• Assist with the general
maintenance and appearance of the store by ensuring a safe and pleasing environment
for both customers and associates; request store maintenance when required.
• Ensure the store opens and
closes at the appropriate time and the proper procedures are followed for cash
transactions and bank deposits.
• Interact with vendors to
order ad, seasonal, and basic merchandise and ice cream (where applicable) for
• Merchandise the seasonal
aisle and non-seasonal, basic, and seasonal end-caps; ensure all merchandise is
set up according to plan-o-grams received from the corporate office.
• Execute weekly sales ads
and price changes; process recalled, damaged, outdated, and transferred
• Receive merchandise
deliveries from vendors and Rite Aid distribution centers; verify vendor
invoice information is accurate and enter vendor invoices into the accounts
• Prepare the retail store
for physical inventory by ensuring merchandise on the sales floor and in the
stock room is in order and easy to access.
• Analyze operating reports
and make recommendations for improvement.
• Utilize Staffworks®
/Workforce Management software to complete the associate work schedule.
• Remain knowledgeable of
the One-Hour Photo department and film processing, if applicable.
• Assist the Pharmacy
department when there is a high volume of customers.
• Provide leadership and
development for associates by communicating career opportunities, providing
regular performance feedback, and demonstrating RAPTAR (Recognition,
Appreciation, Praise, Treat Associates Respectfully) behaviors.
• Manage the adherence to
all regulatory and compliance legislation and policies.
• Ensure that all outdated
product and product with less than 30 days until expiration is removed from the
sales floor to be processed through the established returns process.
This position may involve managing tasks and supervising other store associates
in accordance with Rite Aid policies and applicable laws. Responsibilities may
include interviewing, hiring, training, directing, rewarding, and disciplining
associates; appraising associate performance; and resolving complaints.
*All duties described in this
document are to be performed in keeping with the core values and service
attributes consistent with the Rite Aid brand and strategy.
The following qualities are
-Ability to pass drug test.
-Committed to providing customer service that makes both internal and external
welcome, important, and appreciated.
-Ability to preserve confidentiality of information.
-Ability and willingness to move with purpose and a strong sense of urgency.
-Ability to work weekends and extended days on an occasional basis.
-Ability to work day or evening hours.
-Accuracy and attention to detail.
-Ability to organize and prioritize a variety of tasks/projects.
-Ability to work within strict time frames and resolute deadlines.
At least two (2) years of
experience in retail, food service, restaurant or customer service industry,
preferably at a supervisor level, and/or a two (2) year college degree.