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Customer Service Rep

ITBMS OH Full-Time
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Job Title :  Customer Service Rep   

Duration : Full Time Permanent

Location : Cincinnati, OH (Need local candidate who can attend in person Interview)

Role :License Customer service  / Customer Service Rep- Licensed Property And Casualty Insurance (Personal Lines Licensed –  Agent (Inbound)

Job Description :

As a Customer Service Representative; the associate has to handle inbound calls within guidelines/goals established by the client and management. This position requires excellent communication skills; an enthusiastic approach to customer interactions; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to detail.

Responsibilities:

        Receive requests from 3rd party/customers entities through calls and provide responses with the required documents to the requestor via call/mail/email/fax.

        Provide responses to insurance policy-related questions

        Make outbound calls (if required) to confirm policy-level / coverage-level changes

        Submit changes on existing policies

        Set up a reminder and follow up with customer on timely manner

Qualifications: (Please list all required qualifications)

        High School Diploma or GED equivalent,

        Active Property & Casualty Personal Lines license for Ohio is a MUST. Any other state license is added advantage.

Hi,

Kindly go through the below requirement and if you are interested share your Updated Resume ASAP.

Job Title :  Customer Service Rep

Duration : Full Time Permanent

Location : Cincinnati, OH (Need local candidate who can attend in person Interview)

 Role :License Customer service / Customer Service Rep- Licensed Property And Casualty Insurance (Personal Lines Licensed – Agent (Inbound)

Job Description :

As a Customer Service Representative; the associate has to handle inbound calls within guidelines/goals established by the client and management. This position requires excellent communication skills; an enthusiastic approach to customer interactions; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to detail.

 Responsibilities:

• Receive requests from 3rd party/customers entities through calls and provide responses with the required documents to the requestor via call/mail/email/fax.

• Provide responses to insurance policy-related questions

• Make outbound calls (if required) to confirm policy-level / coverage-level changes

• Submit changes on existing policies

• Set up a reminder and follow up with customer on timely manner

 

Qualifications: (Please list all required qualifications)

• High School Diploma or GED equivalent,

• Active Property & Casualty Personal Lines license for Ohio is a MUST. Any other state license is added advantage.

Recommended skills

Customer Service
Communication

Location

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Customer Service Rep
Estimated Salary: $69K
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