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Direct Support Professional

I P S Services, Inc. San Dimas Full-Time/Part-Time
$12.00/ hour
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Individual Personal Supports Services, Inc. (IPS) has been providing services and supports to individuals with developmental disabilities since 2001.  Within the California Department of Developmental Services Regional Center System, IPS works with people with Intellectual Disabilities, Autism, Cerebral Palsy, Epilepsy and other similar conditions.   The mission of IPS is to provide individualized support for each person to live as independently as possible.  Currently our residential programs in Southern California are located in Pomona, La Verne, Glendora and Azusa.

The Direct Support Professional (DSP) provides direct care, supervision, support, training and guidance to individuals with developmental disabilities who live in our residential programs.  

The DSP promotes the emotional, physical and personal health, safety and well-being of individuals with developmental disabilities which will lead to a better quality of life.

The DSP knows and implements the Individual Program Plans (IPP), the Individual Service Plans (ISP) and the behavioral treatment plans for each individual that resides in the facility.

Areas of support and teaching that you will provide as a  DSP include but are not limited to the following: 

  • basic self care
  • independent living skills
  • recreation and leisure
  • communication
  • appropriate behavior
  • community access
  • shopping
  • medical appointments
  • taking medications
  • home care 
  • preparing meals and snacks
  • basic first aid
  • documentation of progress
  • dignity, respect, choices, preferences, quality of life.

Previous Education:

      1.  High School Diploma or General Educational Development (GED) high school equivalency.

Ongoing Education and Training:

1.  Certifications in First Aid, CPR and Non Violent Crisis Intervention Training from the Crisis Prevention Institute (CPI) or Professional Crisis Management Training from the Professional Crisis Management Association (PCMA) arranged by and paid for by IPS.

2.  Completion of Direct Support Professional Training Year 1 within 6 months of employment and completion of Direct Support Professional Training Year 2 within 12 months of employment, provided by the state of California free to all DSPs.

3.  Completion of 20 hours of continuing education units (CEUs)  provided by IPS within each 12 month period of employment.


1.  Previous experience as a Direct Support Professional (DSP) is preferred but not required.



1.  Minimum 18 years of age.

2.  Criminal Record Clearance via Live Scan from the California Department of Social Services, Criminal Background Check Bureau, Department of Justice, FBI and Child Abuse Central Index Check.


1.  English language – knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.

2.  Nomenclature related to the field of developmental disabilities, behavior intervention, positive behavioral support – knowledge of the terminology, vocabulary, language, definitions of words used in provision of services to people with developmental disabilities.


1.  Active Listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.

2.  Service Orientation – actively looking for ways to help others.

3.  Social Perceptiveness – being aware of others’ reactions and understanding why they react as they do.

4.  Monitoring – monitoring/assessing performance of yourself and consumers to make improvements or take corrective action.

5.  Speaking – talking to others to convey information effectively.

6.  Coordination – adjusting actions in relation to others’ actions.

7.  Writing – communicating effectively in writing as appropriate for the needs of the reader.

8.  Instructing – teaching others how to do something.

9.  Time Management – managing one’s own time and the time of others.

10.  Persuasion – persuading others to change their minds or behavior.

11.  Reading Comprehension – understanding written sentences and paragraphs in work related documents.

12.  Judgment and Decision Making – considering the relative costs and benefits of potential actions to choose the most appropriate one.

13.  Active learning – understanding the implications of new information for both current and future problem solving and decision making.


1.  Oral Expression – the ability to communicate information and ideas in speaking so others will understand.

2.  Oral Comprehension – the ability to listen to and understand information and ideas presented through spoken words and sentences.

3.  Problem Sensitivity – the ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

4.  Written comprehension – the ability to read and understand information and ideas presented in writing.

5.  Speech clarity – the ability to speak clearly so others can understand you.

6.  Written expression – the ability to communicate information and ideas in writing so others will understand. This also includes neat and legible writing.

7.  Memorization – the ability to remember information such as words, numbers, pictures or procedures.

Other Characteristics:

1.  Appearance & Dress – habitually clean, neat, decent and orderly in appearance. Appearance includes but is not limited to clothing, hair, nails and skin. Clothing shall be casual and modest: not showing too much of a person’s body, not fitting too close to the person’s body, not too slack from a person’s body. Hair shall be clean and combed. Nails shall be clean. Skin shall be clean and free from odor.

2.  Concern for others – being sensitive to others’ needs and feelings and being understanding and helpful on the job.

3.  Self-Control – maintaining composure, keeping emotions in check, controlling anger and avoiding aggressive behavior, even in very difficult situations.

4.  Dependability – being reliable, responsible and dependable and fulfilling obligations.

5.  Integrity – being honest and ethical.

6.  Cooperation – being pleasant with others and displaying a good-natured, cooperative attitude.

7.  Stress Tolerance – accepting criticism and dealing calmly and effectively with high stress situations.

8.  Attention to Detail – being careful about detail and thorough in completing work tasks.

9.  Adaptability/Flexibility – being open to change (positive or negative) and to considerable variety in the workplace.

10.  Independence – guiding oneself with little or no supervision and depending on oneself to get things done.

11.  Initiative – willingness to take on responsibility and challenges.

12.  Achievement/Effort – establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Physical Requirements:

1.  Successful completion of a Pre-Employment Health Screening (passing) and TB Test (negative.)

2.  Gross Body Coordination – the ability to coordinate the movement of your arms, legs and torso together when the whole body is in motion.

3.  Extent Flexibility – the ability to bend, stretch, twist or reach with your body, arms and/or legs.

4.  Performing General Physical Activities that require considerable use of arms and legs and moving your whole body (housework, recreation, assisting with personal care, behavior intervention, etc.)

Recommended skills

Active Listening
Decision Making
Active Learning
Time Management
Persuasive Skills


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

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Direct Support Professional
$12.00/ hour
Estimated Salary: $51K
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