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Print Supervisor

Chatsworth Full-Time
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Plans, directs and coordinates all aspects of 7x24 high speed print operations department. Supervises a team of fifteen print and finishing operators over multiple shifts. Manages the associated equipment, vendor relationships, processes and metrics. Delivers accurate and predictable print/mail/fulfillment services meeting or exceeding Service Level Agreements (SLA). Demonstrate leadership, initiative and flexibility by example.



Essential job functions include, but are not limited to the following:

§  Supervisory Responsibilities

§    Responsible for the overall direction, coordination, and results of 7x24 digital print operations department

§    Directly supervise ~ 15 non-exempt, regular workforce and 1-4 flexible workforce on three shifts   

§    Responsible for key aspects of Human Resource management, including:  planning, assigning, schedule and directing work; evaluating and managing performance, recognizing and rewarding; addressing issues and resolving problems, coaching and developing employees, and assisting in the interviewing and hiring decisions 

§  Supervise overall print and finishing operations environment, including equipment, vendors, processes, and staff to meet and exceed required customer service levels

§  Perform demand and capacity planning to ensure continuity of service

§  Plan and manage projects as directed by the Production Manager

§  Optimize organization, staff, schedules, workflow and processes to deliver predictable, quality, cost effective results

§  Establish, track and report staff and business metrics to demonstrate and manage organizational health, improvement and cost of delivery

§  Perform other duties as assigned


Education Requirement

§  Associates degree or equivalent


Experience Requirements

§  3-5 years Supervisory and or Production management experience

§  Experience implementing process/quality/continuous improvement programs (Six Sigma, LEAN or institutional quality programs) a plus


Special Skill Requirements

§  Ability to multi-task and prioritize personal and department work to meet service agreements

§  Ability to cultivate production discipline into the environment 

§  Knowledge of finishing processes

§  Knowledge of Xerox and Canon/Oce print environments a plus

§  KPI Measurement

§  Project management methodology, planning and delivery skills a plus

§  Excellent interpersonal, oral and written, communications skills

§  Excellent attention to detail and follow up skills

§  Good working knowledge of Microsoft Office Products (Word, Excel, PowerPoint)


Recommended skills

Capacity Planning
Six Sigma Methodology
Performance Management
Lean Manufacturing
Service Level Agreement


CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.
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