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Customer Service Representative

IDR Nashville Full-Time
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IDR's client is seeking a talented and motivated individual to join one of our reputable healthcare client’s growing team as a Customer Service Representative!

If you are looking for an exciting and fun environment where you can grow your career, look no further!

Job Responsibilities for the Customer Service Representative:

  • Responding to incoming calls from  and calling healthcare providers
  • Working with patients explaining current balances  
  • Documenting and entering data into system
  • Help with payment processes (ACH, EFT, Credit Cards)

Qualifications for the Customer Service Representative:

  • 1-3 years of Customer Service or Sales related experience
  • Experience with inbound or outbound calls
  • Proficient in MS Office applications
  • Familiar with Billing Practices
  • Excel
  • Solid spoken and written communication skills
  • Desire to help consumers

What’s in it for you?

  • Dynamic work environment with an exciting and fun team
  • Excellent Benefits: Medical, Vision, Dental, and much more!
  • Chance to work for a growing company
  • Work/Life Balance

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 6 years in a row

Recommended skills

Microsoft Excel
Electronic Funds Transfer
Written Communication
Automated Clearing House
Customer Service
Office Suite


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Customer Service Representative
Estimated Salary: $69K
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Job ID: BHJOB6470_14758


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IDR has risen to the top of the IT staffing industry because we do anything and everything to take care of our clients. We consistently contribute to our client’s goals. IDR has carved out a great reputation and we’ll prove it to you. Our integrity and commitment to excellence is established consultant-by-consultant and project-by-project. We invite you to learn more about our IT services and what clients have to say regarding our work.

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