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LPN Client Care Manager

Home Instead Senior Care • New Albany, IN

Posted 2 months ago

Job Snapshot

Travel - None
Experience - 1 years
Degree - 2 Year Degree
Healthcare - Health Services, Social Services
Health Care, Nurse, Customer Service
Relocation - No

Job Description


Company Overview -
Home Instead Senior Care is the area's largest and most trusted provider of non-medical companionship and in-home care for seniors. Not only do we help our clients to live independently at home with an enhanced quality of life, we also provide peace-of-mind to the families of the seniors we serve.  
Seniors and their families choose Home Instead Senior Care because of the exceptional care, compassion and reliability that we provide.  Our CAREGivers and our administrative staff choose Home Instead Senior Care because it is a great place to work.  It's our personal approach that sets us apart from the competition.  
Each Home Instead Senior Care franchise office is locally owned and operated. We are an equal opportunity employer.  


Are you an LPN who is looking for a fulfilling career opportunity?  

Do you enjoy working with people and building relationships?

Do you have a passion for seniors? 

If you answered YES to each of these questions, consider joining our team as a Client Care Manager. This nursing professional is responsible for building relationships through extensive one-on-one interactions with current and prospective elderly clients and their families who live in our community. Duties also include conducting regular quality assurance visits to monitor care and to ensure client/family satisfaction. The right candidate needs to be sincerely interested in changing the face of aging and making a real difference every day in a very fast-paced, growing organization. Excellent communication skills a must have. Current Indiana LPN license mandatory. Candidate must be willing and able to help our seniors by assisting with caregiving duties like bathing, toileting and mobility support on occasion.

Our perfect candidate is:

  • Passionate - has a genuine desire to serve the seniors in our community
  • Adaptable - flexible and able to quickly and easily adjust to changing situations
  • Organized - efficiently manage work and effectively handle multiple demands and competing deadlines
  • A great communicator - able to listen well, articulate clearly and share information
  • Results driven - assumes personal responsibility for achieving personal and professional goals
  • A good team member - able to build and maintain cooperative and collaborative work relationships with others to reach business goals
  • Customer focused  -  recognizes and understands customer needs and delivers in a manner that exceeds customer expectations
  • Committed to fulfilling the company's mission to positively change the face of aging

This is a full-time salaried position. Work hours are primarily 8am to 5pm Monday through Friday, but execution of job duties sometimes requires work hours into the evening and/or weekend and candidate must be able to work late or on weekends when the need arises. This position also participates in the on call rotation. 

Most of the work day is spent outside the office meeting with current and potential customers, so a valid drivers license and an automobile are required to be able to perform work duties each work day.

Benefits include paid sick days, paid vacation, paid holidays including birthday and monthly mileage stipend. 

Drug screen and criminal background checks are conducted on all applicants.


Job Requirements


Education/Experience Requirements

  • LPN required with active Indiana license in good standing
  • History of success (scholastics, prior employment achievements, awards , etc.)
  • Senior care industry experience preferred
  • Proficiency in Windows and in Office 365 required Including Word, Excel, PowerPoint and Outlook required
  • Marketing experience a plus
  • Prior office experience considered an advantage
  • Must possess a valid driver’s license and have an automobile to be able to perform business driving each work day

CareerBuilder related key words:  nursing, Registered Nurse, Licensed Practical Nurse, senior care, customer service, innovation, organized, results driven, community, teamwork, collaboration, public speaking, marketing, computer skills, relationship building, high energy, healthcare, elderly, elder care, home health

Job ID: CCM 003
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