The Accounts Receivable Specialist is responsible for communicating with customers to collect invoices, identify and analyze issues with financial operations and solve customer concerns in a timely and effective manner.
A balance between maintaining relationships and timely payments is imperative.
They will contribute to the success of client by driving cash flow and mitigating credit risk.
Major Task Responsibilities and Key Accountabilities:
Actively monitor aging reports and initiate contact with customers to resolve overdue balances
Analyze and resolve any chargebacks, shortages and pricing discrepancies with the appropriate internal and external business partners
Engage with customer to understand accounting, purchasing, and delivery processes and procedures
Perform as primary owner of root cause resolution for customer exceptions
Ensure accurate customer information at all times; (i.e. AR system hierarchy, store #, vendor #, statement, etc.) and perform file maintenance when necessary
Project account performance for period and quarter end reporting purposes
Take ownership and deliver against both personal and team goals
Drive self-improvement and continuous learning through coaching and feedback
Demonstrate initiative for expanding own skill set and knowledge of business
Associates Degree and/or 1-3 years of experience in Accounting or Finance related field (Required)
4 Year Degree in Business, Finance, or Accounting (Preferred)
Strong written and verbal communication skills
Results oriented with a demonstrated ability to work independently and execute on goals with little supervision
High level of attention to detail and organizations skills
Analytical and problem solving skills
Creative thinking leveraging technology to drive process improvements
Proficiency in MS Office applications; (must be intermediate or higher in Excel skills)
Experience with Accounting Systems and AR modules