Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • S45W29290 Wisconsin 59
    Waukesha, WI 53189

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Maintenance Manager (Installation, Maintenance, and Repair) jobs in Waukesha, WI delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Technical Field Service Manager

Generac • Waukesha, WI

Posted 2 months ago

Job Snapshot

Full-Time
Automotive - Motor Vehicles - Parts
Skilled Labor - Trades

Job Description

Generac Mobile Products – Generac Mobile Products is seeking a Technical Field Service Manager.

The Technical Field Service Manager – Mobile equipment will ensure customer satisfaction on all levels of business by providing on-site and phone troubleshooting, repair, equipment modifications, installation and sales support of various mobile power generation equipment and mobile heaters. This position is responsible for providing mission critical equipment support and service. The preferred candidate would live in the Northwest or the Great Plains regions.

Essential Duties and Responsibilities:

  • Provide technical support, setup and assistance to customers
  • Assist in site certification, operation and EPA testing.
  • Provide spark ignited technical training to related customers.
  • Assist with the development and distribution of service and parts bulletins to notify customers of product changes or issues.
  • Assist sales managers and rep groups with new customer product training.
  • Develop new and maintain existing relationships with customers’ branch, district, and regional sales and service managers
  • Coordinate customer calls with regional sales managers to ensure needs of all customers in the territories are met.
  • Provide technical support and additional company presence at national and regional industry trade shows.
  • Provide sales support through assisting customers in determining correct equipment for their needs.
  • Provide technical input and design ideas to engineering during new product initiation and existing product improvements.
  • Provide feedback from the field to sales and marketing, engineering, manufacturing, and technical support regarding competitor product.Assist Training and Education and Technical Publications with manual content and reviews for accuracy.
  • Provide written weekly reports to manager covering accounts visited, service schools provided, product issues/ concerns, possible sales opportunities, and competitor information.

Job Requirements

Basic Qualifications:

  • Associate’s Degree in related field or equivalent experience.
  • 5 years in a technical product support services department to include 2 years of management experience;

Preferred Qualifications:

  • Bachelor's Degree;
  • Mechanical equipment (mechanical and electrical systems) knowledge / Certifications;
  • Skilled in adapting to and driving change within the organization;
  • Bi-Lingual / Spanish;
  • Proven track record Strong communication and interpersonal skills;
  • Demonstrated experience utilizing Microsoft Office tools;
  • Previous experience using SAP or equivalent ERP.
  • Up to 80% travel required

Generac offers an excellent benefits package including health, life, dental, vision, vacation, employee stock purchase program, tuition reimbursement, company matched 401K, career development, and more!

To view a full job description and apply on our website please visit us on our careers page - http://www.generac.com/about-us/careers

Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.