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IT Field Technician at Sedona Technologies

IT Field Technician

Sedona Technologies Muskegon, MI Full-Time
$18.00 - $19.00 / hour
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Sedona Technologies is seeking IT Technicians to provide hardware rollout equipment services in Muskegon, MI and surrounding areas for a large Fortune 500 company. If hired, you will travel to multiple insurance agents’ offices to provide hardware and software installation services for a contract lasting approximately 3 months. Sedona Technologies will provide PPE which must be worn throughout the installation and following the requirements of the CDC and any applicable state guidelines.

Technicians need to have:

  • Ability to read and follow training manual
  • Basic knowledge of networking and must have standard workstation installation skills
  • Windows OS (Win7/Win10) knowledge
  • Knowledge in installing and de-installing printers. Models include AIO Printer HP 8740, LAN Printer OKi C531, Local LaserJet Printer HPM401
  • Able to lift and move oversized boxes weighing up to 50 lbs.; some on multiple levels
  • Remove old phone and reinstall new phone with sidecar as required
  • Excellent customer service skills – each installer will visit between 6-10 customer locations per week
  • Excellent communication skills – each installer will need to contact the customer location via phone and work directly with the administrative team on site at the customer headquarters as well as Sedona Technologies

If you are offered the position you must:

  • Have access to a desktop or laptop computer where you can download skype for a mandatory one day paid on-line training. 
  • Provide a professional looking photo for a required ID badge provided by the customer
  • Pass a criminal background and driving record check
  • Provide verification of your right to work in the U.S. as demonstrated by your completion of the I-9 form along with acceptable documentation required by the U.S. Government
  • Own and drive your own reliable transportation to each installation. Vehicle must be insured in your name and documentation on file at Sedona prior to training
  • Be available Monday through Friday during normal business hours
  • Be organized and be able to read, understand, and strictly adhere to written procedures and instructions as required.

Installers are guaranteed a minimum of 30 hours per week Monday-Friday if available each work day (usually 4 days a week). Pay rate is a combined guarantee of hours plus install bonuses (daily). All business mileage is reimbursed. AERO project Installer Guidelines will be sent to potential candidates explaining the expectations and details of this position. It also outlines the criteria for how additional bonuses will be paid at the end of the project.

If you would like to be considered, please submit a current resume and three business/IT related references. Qualified candidates will be sent the Installer Project Guidelines and a list of installation locations for review. We can then also set up a time to chat on the phone. We need to hire someone for your area soon. Thank you in advance!

Recommended skills

Installations (Computer Systems)
Customer Service
Microsoft Windows
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