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Company Contact Info

  • 1266 Lone Oak Road
    Eagan, MN 55121

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Customer Service Representative

Express Employment Professionals • Eagan, MN

Posted 1 month ago

Job Snapshot

Full-Time
$18.00 - $20.00/Hour
Other Great Industries
Admin - Clerical

Job Description

Express Employment Professionals is currently assisting an industry leading manufacturing client in their search to fill a Customer Service Representative - CSR – Customer Care job in Eagan, MN. This is a contract to hire opportunity. As a Customer Service Representative - CSR – Customer Care you will be handling inbound and outbound calls effectively to provide product information. Apply Now if you meet the qualifications listed below!

Responsibilities for this Customer Service Representative - CSR – Customer Care job include: 

  • Responsible for positive customer interactions.
  • Handle a high volume of incoming customer calls.
  • Enters orders for hearing devices, supplies and warranties.
  • Responsible for providing outstanding consumer care.
  • Resolve and process customer complaints.
  • Resolve pricing and/or billing issues.
  • Provides administrative support when needed.

Job Requirements

Qualifications:

  • The ideal candidate must be dedicated to the highest level of customer satisfaction and have the ability to work in a dynamic environment.
  • You must possess superior telephone communication skills for a high volume call center as you will be the primary phone contact for our external customers and will be responsible for all customer care activities.
  • Experience working in a small office and building strong interpersonal relationships are preferred.
  • Must be detailed-oriented with excellent written/verbal communication and problem solving skills and also possess superior interpersonal and follow-up abilities, and a good working knowledge of MS Windows & MS Office.

Work Schedule - Pay: 10:30 AM – 7 PM | $18/hour - $20/hour

Express Employment Professionals provides one of the most comprehensive benefits packages in the industry to contract workers.

  • Holiday pay
  • Medical benefits
  • 401K
  • Safety incentives
  • Training

Click on Apply Now to be considered for this Customer Service Representative - CSR – Customer Care job in

Eagan, MN or you can contact Hayley Tiffany for more information. Visit our website www.ExpressPros.com to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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