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M9j7c562177cdd2xx58

Technical Customer Service Rep

The Computer Merchant, Ltd Salem Contractor
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Technical Customer Service Rep
Salem, OR
Duration: 3+ month contract w/ possible FTE

Description:

Inbound call center, multi-tasking tools/screens to perform technical support assistance. Performs low-volume data entry (including sales order entry), performs basic management of electronic files, accesses information from a computer and/or maintains a computer database, formats and produces documents, and assists/conducts data field accuracy compliance.


Equal Opportunity Employer Veterans/Disabled

Additional Job Details:
Hours of operation of 5AM-7PM 7 days a week
This is a 40 hour a week position with potentials for OT, ideal candidates will need to be flexible with working possible early mornings and/or weekends.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

Based on Job Title, Location and Skills
$130K
Below Avg. Average Above Avg.

Career Path

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Technical Customer Service Rep
Estimated Salary: $64K
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Job ID: 19-02031

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The Computer Merchant was founded in 1980 by John Danieli, a former Marine Corps database programmer, to help businesses and institutions meet the complex challenges of the technology revolution. Central to our company's mission was providing clients with unparalleled IT solutions and staffing services. John's perseverance in building lasting relationships based on knowledge, quality, commitment and responsiveness remains intact today. John continues to serve as President and CEO of the company.

Over the course of the past 25 years our company has refined its Service Advantage Platform to consistently deliver critical IT solutions and staffing expertise with the fastest response time in the industry. We have maintained a comprehensive database of our technical engagements and leveraged the collective knowledge of our consultant network to define and deliver best solutions and strategies.

Today, The Computer Merchant operates nationwide through regional hubs with access to our centralized network of highly skilled consultants. Our company has become a preferred service provider to the world's leading IT integration firms, corporations and institutions.

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