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Desktop Support

IDR Liberty Full-Time
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Desktop Support Analyst

IDR’s largest client is seeking a Desktop Support Analyst in Liberty, MO to join their team! 

Responsibilities of the Desktop Support Analyst:

  • Respond to tickets of employees experiencing software or hardware issues
  • Keeping track of problem resolutions
  • Helps other Information Systems staff in resolving problems
  • Performs user administration on servers or server applications
  • Partakes in deployment projects
  • Proactively provide solutions to decrease the amount of help desk calls and streamline problem resolution

Requirements of the Desktop Support Analyst:

  • 2+ years of help desk/ desktop support related experience
  • Bachelor’s Degree or other relevant training and experience
  • Ability to travel is required based on needs of assignments
  • Experience with Windows 10, Office 365

What’s in it for the Desktop Support Analyst?

  • Full Benefits! (Medical, Vision, Dental, and more!)
  • Competitive compensation 
  • Opportunity to get in with an industry leading organization
  • Team-oriented culture

Recommended skills

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Desktop Support


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Desktop Support
Estimated Salary: $88K
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IDR has risen to the top of the IT staffing industry because we do anything and everything to take care of our clients. We consistently contribute to our client’s goals. IDR has carved out a great reputation and we’ll prove it to you. Our integrity and commitment to excellence is established consultant-by-consultant and project-by-project. We invite you to learn more about our IT services and what clients have to say regarding our work.

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