Busy growing automotive dealership in Lawrenceville, NJ Lake County is looking for energetic and motivated person to join our growing Customer Service Team. Applicants must be self-motivated, with high energy, enthusiastic, dependable, and results driven. We need people who have the ability to work as team players as well as to work independently.
Conduct outbound service satisfaction calls to sales and service customers
Process claims on a timely basis for each advisor or manager
Efficiently and effectively coordinate with advisors to ensure proper payments
Communicates issues and train others regarding compliance with dealership requirements
Ensure repair order document storage complies with established corporate, legal and manufacturer’s retention requirements
Responsible for working schedules
Perform other duties as assigned
Customer Service experience preferred, not necessary
Excellent written and verbal communication skills
Must have strong computer and phone skills and must pay careful attention to detail
High school diploma or the equivalent
Valid in-state driver's license
Professional personal appearance
Ability to multi-task and work in a fast-paced atmosphere
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Sure, we build cars and trucks - ones that allow you to maintain your freedom, individuality and a measurable chunk of your happiness. That’s how we arrived at the first SUV and first minivan. And we haven’t stopped since. FCA US LLC is something of a rarity in today's automotive world: a company that's capable of quickly responding to the needs of customers. In short, we are listening to you.
Today, we're building cars that reflect marked improvements in fuel economy, but sacrifice nothing in performance and capability. Like an 8-cylinder HEMI® engine that performs like an 8-cylinder engine when you need it to, then cuts back to a 4-cylinder engine when you don't.