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Store Associate

Compunnel • Fort Smith, AR

Posted 1 month ago

Job Snapshot

Contractor
Travel - None
Experience - 0 to 99 years
Degree - High School
Telecommunications
Customer Service

Job Description

Job Description:

 

As the Greeter, you will play a vital role in the customer experience, by serving as a front-line ambassador. You will guide customers through signing in at our queueing station, returning/exchanging equipment, and demonstrating our products and services while providing an exceptional customer experience. 

 

Primary Responsibilities and Essential Functions

·         Provides best-in-class customer service; maintains polished and professional presence 

·         Welcomes customers with a warm and friendly greeting as they enter the store; including a smile, handshake, and opening the door for each customer entering the store

·         Send customers off with a warm and friendly goodbye as they exit the store; including an appreciation statement using their name, and opening the door for each customer

·         Retrieve equipment from customers entering the store, following proper equipment retrieval procedure

·         Ensures sales floor remains well merchandised, clean, and visually appealing at all times

·         Explains and demonstrates products and accessories using our demonstration stations, offering suggestions based on customers’ wants and needs

·         Assists with other duties as requested

Job Requirements

Qualifications

Minimum

·         HS diploma, GED or relevant work experience

·         2 or more years of experience in customer service

·         Willingness to work a flexible schedule which includes weekends, evenings, and holidays

·         Must have reliable, consistent transportation

·         Strong interpersonal and communication skills

·         Ability to multi-task and prioritize in a service-oriented, fast-paced team environment

·         Ability to lift 25-50 pounds to help manage stock room inventory

·         Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services; must be able to stand for up to 8 hours per day

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