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Shop Service Technician – Industrial Forklift Mechanic

MH Equipment Fort Madison, IA Full-Time
Safety bonuses, tool insurance
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If you are a skilled and friendly individual who is seeking career satisfaction with a financially stable and growing company, join the team at MH Equipment! As a Shop Service Technician with MH Equipment, you will perform prompt and complete repairs to lift trucks and equipment at our customer's facilities located in the Burlington, Fort Madison, and Keokuk, Iowa areas.

Shop Service Technician – Industrial Forklift Mechanic

Job Responsibilities: 

  1. Diagnose & repair lift trucks and other identified products

  2. Communicate with the customer and provide a high level of customer satisfaction.

  3. Perform only those repairs clearly and specifically requested by the owner of the lift truck or product.

  4. Thoroughly document and assess the condition of the product related to other repairs that are not part of the repair or quote

  5. Accurately account for all paid labor hours

  6. Accurately account for all parts used

  7. Submit complete documentation for all work in a timely manner, as required by management

  8. Maintain cleanliness of equipment, tools, van and customer facility while working there

  9. Maintain company tools in working order and return them to the shop after use

  10. Adhere to all Company Policies and Work Rules. 

  11. Make repairs accurately and timely with minimum required call-backs or re-work

  12. Keep manager advised of job progress, delays, changes, status, etc.

Shop Service Technician – Industrial Forklift Mechanic

As a Shop Service Technician with MH Equipment, you must possess a positive attitude, superb verbal and written communication skills and great customer service skills. You must be able to communicate well over the phone, work successfully in a team environment and complete neat and timely paperwork. You must have a strong work ethic and sense of integrity, the desire to serve others and an eye for detail and accuracy.

  • Journeyman or apprentice may apply for this position. 
  • A technical background is required. 
  • Knowledge of hydraulics, electrical, fuel systems, charging systems is a plus.
  • Must have own tools. 
  • Must have communication skills and be able to complete accurate paperwork. 
  • Must have a valid driver’s license and good driving record. 
  • Regular and punctual attendance is required.

Working Conditions:   Employee is expected to work from 7:00 a.m. to 3:30 p.m.  Forty hours per week plus overtime as required.  Employee will start the workday at our customer's facility.  This is an hourly position. 

Shop Service Technician – Industrial Forklift Mechanic


At MH Equipment, we understand that our employees work hard, so we offer a competitive rate of pay, a generous benefits package and a positive work environment that recognizes integrity, inspires passion and enables personal growth. We provide a multi-level Hyster equipment certification program and offer incentives at each level of expertise, as well as extensive ongoing training on all of our product lines. 

  • Medical, dental and vision insurance
  • 401(K) retirement plan with employer match up to 50%
  • Quarterly bonuses for accident-free work
  • Pre-tax flexible spending account for healthcare expenses
  • Life and voluntary supplemental life insurance
  • Short and long-term disability insurance
  • Paid holiday, vacation, personal and sick days
  • 8 hours of paid time per year to volunteer at a charity of your choice
  • Tool insurance
  • Company provided uniform
  • Employee Assistance Program
  • Financial assistance for adoptions
  • Travel assistance
  • Designated corporate charities

    Shop Service Technician – Industrial Forklift Mechanic

    MH Equipment is proud to be an Equal Opportunity Employer.

    For more information on who we are and what we do, please visit our [ Link removed ] - Click here to apply to Shop Service Technician – Industrial Forklift Mechanic. We look forward to hearing from you!

Recommended skills

Hardworking And Dedicated
Verbal Communication
Written Communication
Customer Satisfaction


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Shop Service Technician – Industrial Forklift Mechanic
Safety bonuses, tool insurance
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