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Customer Service at Heart 'n Home Hospice

Customer Service

Heart 'n Home Hospice Carrollton, TX Full-Time
$30,000.00 - $45,018.00 / year
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First Presbyterian Church, Inc. is seeking a highly organized Customer Service/Administrative Assistant with excellent communication skills and an upbeat attitude to join our team! Must be highly motivated with past customer service and administrative assistant experience. Must be able to work both independently and as part of a team. WILLING TO TRAIN THE RIGHT CANDIDATE.




Our busy company is looking for someone that can provide excellent customer service, manage a high volume of customer requests via phone, email and fax while maintaining accuracy, efficiency and a positive attitude. Engage with team members to execute client requests, complete tasks efficiently, coordinate inbound requests from clients and coordinate meetings for internal/external team members. Strong communication skills are essential. Home-based position.




Responsibilities include:


Basic office reception duties.


Enter process and ship daily orders with accuracy and efficiency.


Answer and resolve customer service related inquiries and requests.


Follow up/communicate with customers regarding product availability, order status, and order tracking.


Maintain and update customer information as needed.


Assist the Purchasing department in maintaining inventory levels and communicate with vendors as needed.


Manage projects independently as needed.




Qualifications/Experience:


High School 


At least 1 year of related experience in office or administrative support And Customer Services


Excellent written and communication skills


Strong computer skills including Word Processing


Strong multitasking skills, attention to detail and prioritization skills



  • Responsibilities include:


    Basic office reception duties.


    Enter process and ship daily orders with accuracy and efficiency.


    Answer and resolve customer service related inquiries and requests.


    Follow up/communicate with customers regarding product availability, order status, and order tracking.


    Maintain and update customer information as needed.


    Assist the Purchasing department in maintaining inventory levels and communicate with vendors as needed.


    Manage projects independently as needed.

Recommended skills

Customer Service
Identify Customer Need
Operate Cash Register
Resolve Request
Retention Management
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